Healthcare Leadership and Hospital Management Executive Masterclass

Mode of Delivery

On-Campus

Duration

5 Full Days ( 9am – 5pm ) Including Hospital Tours

Date / Time

  • 29/07/2024 9:00 am - 5:00 pm

Programme Highlights

The Healthcare Leadership and Hospital Management Executive Masterclass, a collaboration between NUS Medicine CET and Global Academy, NUH Centre for Global Health is a comprehensive course designed for healthcare professionals to excel in leadership and management roles. It covers key topics such as leadership nuances, operational excellence, digital transformation, talent management, and hospital administration.

The curriculum is tailored for senior executives in both clinical and non-clinical roles, providing a strategic boost to their leadership skills. The programme attracts accomplished professionals from the APAC region, fostering vibrant exchanges of ideas and perspectives in classroom discussions. It empowers Asian healthcare executives to make a profound impact on society through value-based healthcare.

Benefits of Attending

  • Expert-Led Modules: Gain insights from industry experts and thought leaders, providing you with cutting-edge knowledge from those at the forefront of healthcare leadership.

  • Engaging Interactive Sessions: Participate in dynamic discussions focused on pivotal management issues, where you can share ideas, strategize solutions and gain perspectives from a community of peers.

  • Applied Learning through Real-world Case Studies: Dive into real-life case studies to bridge theory with practice, ensuring the skills and knowledge you acquire are directly applicable to real-world challenges.

  • Comprehensive Curriculum: Benefit from a comprehensive curriculum that encompasses a wide range of topics, from governance and operational excellence to digital transformation and talent management.

  • Reflective Learning and Feedback: Engage in reflective practices regarding your learning experience, set future aspirations, and offer feedback to enrich the programme’s value.

  • Peer Networking Opportunities: Connect and build relationships with other healthcare professionals across the spectrum, enhancing your network and creating opportunities for future collaboration and growth.

Who Should Attend

The Executive Masterclass is tailored for individuals aspiring to leadership positions or aiming to bolster their current leadership skills within the healthcare sector and for healthcare professionals occupying leadership roles in Asian hospitals :

  • Hospital Administrators
  • Department Heads
  • Clinical Leaders
  • Senior Executives Overseeing Hospital Management, Operations and Strategy

Programme Director and Faculty

(Programme Director) A/Prof Jeremy Tey, Assistant Dean (Graduate Studies), NUS Yong Loo Lin School of Medicine

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(Programme Director) A/Prof Alfred Kow Wei Chieh, Head & Senior Consultant, Division of Hepatobiliary & Pancreatic Surgery, Department of Surgery, National University Hospital

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Professor Quek Swee Chye, Chairman, Medical Board, National University Hospital, Singapore

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A/Prof Audrey Chia, NUS Business School and Yong Loo Lin School of Medicine

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A/Prof Ngiam Kee Yuan, Group Chief Technology Officer, NUHS

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Mr Jeremy Lee, Assistant Chief Operating Officer, Central Ops, National University Hospital, Singapore

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Mr Shane Lee, Chief Financial Officer, Head of Risk Management, National University Hospital

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Ms Clara Wee, Chief Human Resource Officer, National University Hospital

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Ms Sharona Chang, Director & Head, NUH Centre for Global Health

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Ms Caroline Lim, Head, Service Culture, National University Hospital

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Dr Diana R Santos, Head and Assistant Director, Global Academy Section, NUH Centre of Global Health, National University Hospital

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Dr Bhuvaneshwari Mohankumar, Head, Medical Affairs-Clinical Governance and Casemix, National University Hospital

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Mr Wong Mushan, Head, Operations Department of Orthopaedic Surgery, National University Hospital

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Course Curriculum 

 

Training Dates

Module Sypnosis

Day 1 & 2 ( 29 & 30 July 2024 )

Healthcare Leadership – Leading Change

In the “Leading Change” module, participants will explore the dynamics of organizational change, learn to articulate a compelling vision for change, understand and engage with key stakeholders using techniques like stakeholder mapping, and develop skills to manage and lead change effectively.

Day 3 ( 31 July 2024 )

Navigating Healthcare’s Evolutionary Landscape

The module covers four key areas: the strategic blueprint of NUH Kent Ridge Campus, trends in hospital infrastructure and design, an overview of Singapore’s healthcare landscape and future challenges, and the role of IT and AI in transforming healthcare at NUH. It also includes a hospital tour and a case study discussion on NUH’s adaptation to healthcare trends.
 
Hospital Tour: Focus on NUH’s main facilities, giving an in-depth view of day-to-day operations, and showcasing the integration of the latest technology. 
 
Case Study Discussion: Adapting to Healthcare Trends – A Sucess Story from NUH.

 

 

Day 4 ( 1 August 2024 )

Quality, Safety, and Ethical Leadership        

This module empowers participants to set quality standards, address industry challenges, and implement effective talent retention strategies. It also emphasizes the importance of valuing talents in the healthcare system, focusing on career development and HR structures.
 
Hospital Tour: Focus on Patient Safety Measures, Quality Assurance departments, and Ethical Committees.
 
Case Study Discussion: Turning Challenges into Opportunities – A Service Excellence Story.

Day 5 ( 2 August 2024 )

Strategic Hospital Administration &

Innovation Talent Strategy & Future Direction

This module emphasizes operational excellence, patient-centered care, employee engagement and financial management. It also covers the hallmarks of an excellent healthcare system, focusing on quality, safety, and high service standards.
 
Hospital Tour: A walkthrough of NUH’s tech-driven wings, including AI labs and future design mockups. 
 
Exclusive Dialogue: Strategy Session with NUH CEO/CMB/COO; A candid discussion about NUH’s challenges, vision, and future direction.
Click here to view the timetable.

 

Pre-Requisites and Assessment

Multifactor Leadership Questionnaire and Report   

All participants must complete the Multifactor Leadership Questionnaire™ (MLQ): Actual Vs Ought Feedback report at their own expense prior to the commencement of the class. The cost of this assessment is USD 25. You may access to MLQ here: Report About Me: Actual vs. Ought – MLQ (mindgarden.com) 

This 360-degree assessment tool is designed to evaluate critical leadership behaviours essential for competitive performance in modern organisations. The Multifactor Leadership Questionnaire™ (MLQ—also known as MLQ 5X short or the standard MLQ) assesses various leadership styles from passive to transformational, where leaders not only reward followers but also inspire them to become leaders themselves. The MLQ helps individuals identify their transformational leadership traits and gauge perceptions from both them and their colleagues. Progress can be monitored through a retesting programme to track changes in leadership style.

Course Fee

SGD $8,000 (Exclusive Launch Offer for Inaugural Intake: SGD $7,500)

  • 10% Discount for early bird registration before 22 June 2024
  • 15% Discount exclusively for NUS and NUHS staff members

*Please note that each participant is only eligible for a single discount. Registration closes on 22 July 2024

 

Minimum class size: 28 participants

**The commencement of the Programme  is contingent upon meeting the minimum class size, and all fees are subject to the prevailing GST.

Training Venue

Yong Loo Lin School of Medicine, National University of Singapore

National University Hospital 

Application Deadline

Participants are strongly advised to apply at least 3 weeks in advance.

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