Use of simulation-based learning in Japanese undergraduate nursing education: National survey results
Submitted: 26 January 2021
Accepted: 25 June 2021
Published online: 4 January, TAPS 2022, 7(1), 44-54
https://doi.org/10.29060/TAPS.2022-7-1/OA2471
Mitsumi Masuda1, Machiko Saeki Yagi2 & Fumino Sugiyama3
1Nagoya City University, Nagoya, Aichi, Japan; 2Jichi Medical University, Shimotuke, Tochigi, Japan; 3National College of Nursing, Japan, Kiyose, Tokyo, Japan
Abstract
Introduction: Simulation-based learning (SBL) is a practical and efficient learning method that involves the replacement of a portion of clinical education with quality simulation experiences. It has been utilised in various countries, such as the United States, Canada, and South Korea. However, based on current regulations in Japan, clinical education cannot be replaced with simulation experience. For future curriculum integration, it is necessary to clarify the current use of SBL and tackle systematic educational strategies of SBL. Therefore, this national survey aimed to clarify the prevalence and practices of SBL in undergraduate nursing education programs in Japan.
Methods: This article presents the results of our national survey in Japan. It presents the questionnaire based on the International Nursing Association for Clinical Simulation and Learning Standards of Best Practice and demonstrates the use of simulation-based learning in Japanese undergraduate nursing programs.
Results: Overall, the schools using simulation-based education (SBE) comprised 346 schools (82.4%) of the sample. Those equipped with high-fidelity simulators were 146 schools (27.6%); the rest owned medium-fidelity simulators. Almost all undergraduate nursing education systems were equipped with simulators, however, the frequency of use was low. SBL was incorporated into the curriculum at many undergraduate nursing education institutions, and awareness of the INACSL Standard of Best Practice: SimulationSM was extremely low.
Conclusion: This study shows that SBL is not properly utilised in undergraduate nursing programs, even though many schools are equipped with simulators. Thus, further study on barriers to simulator use is needed.
Keywords: Simulation-based Learning, Curriculum, International Nursing Association for Clinical Simulation and Learning Standard of Best Practice: SimulationSM, Japan, Undergraduate Nursing Education
Practice Highlights
- Almost all undergraduate nursing education programs use SBL.
- The frequency of use of SBL was low in almost all undergraduate nursing education systems.
- SBL was incorporated into the curriculum at many undergraduate nursing education institutions.
- Awareness of the INACSL Standard of Best Practice: SimulationSM was extremely low.
I. INTRODUCTION
A. Use of Simulation-based Learning in Undergraduate Nursing Education
Simulation-based learning (SBL) is a practical and efficient learning method developed in various countries, such as the United States (Zarifsanaiey et al., 2016), Canada (Chiniara et al., 2013), and South Korea (Kim et al., 2016; Shin et al., 2015), that allows aspiring practitioners to experience realistic clinical situations in a safe environment. An overview of past studies on SBL shows that it facilitates high satisfaction, confidence, critical thinking, clinical reasoning, and communication skills in nursing students (Adamson, 2015; Boling & Hardin-Pierce, 2016; Carter et al., 2016). Pal et al. (2018) study showed that learning had progressively improved with each session of simulation with corresponding decrease in stress. Further, the landmark National Council of State Boards of Nursing (NCSBN) National Simulation Study provided evidence that up to 50% of traditional clinical experience can be substituted by simulation in prelicensure nursing programs (Hayden et al., 2014). The results of this study provide substantial evidence that similar outcomes in nursing knowledge, clinical competency and National Council Licensure Examination-Registered Nurse (NCLEX-RN®) pass rates are observable in comparison to 10%, 25% and 50% substitution by simulation (Hayden et al., 2014). As a result, many educators in the United States are examining and revising regulations to allow replacement of a proportion of clinical education with quality simulation experiences (Breymier et al., 2015). The NCSBN study states that substituting simulation for clinical hours requires the use of high-quality simulations (Hayden et al., 2014). Therefore, the NCSBN developed the International Nursing Association for Clinical Simulation and Learning (INACSL) Standards of Best Practice: SimulationSM (Alexander et al., 2015). The INACSL Standard of Best Practice: SimulationSM (the INACSL Standards), provides guidelines for simulation design, outcomes and objectives, and professional integrity (INACSL Standards Committee, 2016), among other aspects, providing a strong foundation for simulation-based education when developing, implementing, and evaluating SBL.
B. Use of Simulation-based Learning in Japan
In Japan, although there have been many studies on individual educators’ simulation-based education practices, the research has been largely exploratory (Inagaki et al., 2018; Inukai & Nagosi, 2018; Yagi, 2018). In addition, there are very few examples of instructions based on set standards like the INACSL standards. The spread of SBL and the increase in nursing schools have caused the following problems: lack of educators with SBL experience, difficulty ensuring an appropriate learning environment, and procuring quality educators, among others. For future curriculum integration, learning program reviews and the current use of SBL must be identified. Therefore, this national survey aimed to clarify the prevalence and practices of SBL in undergraduate nursing education in Japan.
II. METHODS
A. Research Period
Data were collected from November 1, 2019, to January 31, 2020.
B. Subjects
This study constituted a survey that was conducted on the nursing specialties of all nursing schools in Japan. The research subject institutes were a total of 730 nursing schools in Japan, including 263 universities or colleges awarding a baccalaureate degree, 18 junior colleges awarding an associate degree, and 449 vocational schools awarding a diploma. The research subjects were 5,110 individuals consisting of a sample of coordinators in seven nursing specialties per school, namely foundations of nursing, adult nursing, geriatric nursing, pediatric nursing, maternal nursing, psychiatric nursing, and home nursing. The inclusion criteria of our study were the respondents nominated by the head of the education / research institution, nursing department, or nursing vocational school corresponding to the seven specialties. The criteria for nomination were those most involved in SBL in that particular specialty, and those responsible for exercises, if unknown. Thus, the individual and nursing specialty means the same. Out of the total number of 5110 individuals, the calculation of sample size was done with an acceptable error of 5%, a confidence level of 95%, and a response rate of 50%. It indicated that at least 358 respondents were required to fulfil the objectives of this study. The total number of respondents in our study was 420.
C. Data Collection
An independently created, anonymous, self-administered online questionnaire survey (survey) was conducted via Survey Monkey. The head of the education/research institution, nursing department, or nursing vocational school at each of the 730 nursing schools in Japan was sent a request for research participation, the access code necessary for the survey, and contact information of the researchers. Responses were then requested from seven individuals nominated by the head of the education/research institution, nursing department, or nursing vocational school corresponding to the seven specialties. The research subjects accessed Survey Monkey using the access code provided.
D. Survey Content
In the questionnaire, school characteristics and the status of SBL used were created independently based on previous research. The main items in the questionnaire were developed following the INACSL Standards. (Beroz, 2017; Gore et al., 2012; Hayden, 2010; Utsumi et al., 2017). Each item was discussed by the research members and the validity of the content was confirmed. In addition, a pilot test was conducted on several faculty members at the authors’ institution. The target faculty members for this pilot test were selected and requested to be non-responders to this survey. As a result of the pilot test, the wording of the items was corrected and explanations were added to simulation-specific terms such as S.M.A.R.T (specific, measurable, assignable, realistic, and time related) (Doran, 1981), cue, and professional integrity.
1) School characteristics: This section comprised three items including the facility type of the subject’s affiliated school, the respondent’s primary specialisation, and the number of faculty members.
2) The status of SBL use: This section comprised 11 items including the status of simulation-based education use, whether the school was equipped with a simulator, frequency of simulator use, and adoption in the curriculum.
3) The status of the INACSL Standards application: Each item of the INACSL Standards was incorporated as a question resulting in a total of 41 questions. Permission to use a Japanese version of the INACSL Standards was granted by the developer.
E. Data Analysis
Descriptive statistics were used to analyse school characteristics and survey forms. Excel 2019 and SPSS Statistics (Version 24.0) was used to manage data collection and conduct analysis.
F. Ethical Considerations
When providing an explanation and acquiring consent from survey respondents, it was made clear that subjects could decide whether to participate according to their own free will, that there would be no disadvantages for nonparticipation, and that withdrawal from participation after submission would not be feasible as it would be impossible to match individuals to any one anonymous online survey, as no personal identifiable data were collected. Respondents were sent the survey via Survey Monkey and communication was protected. The consent form was added to Survey Monkey and respondents had to consent prior to accessing it. Concerning the security of Survey Monkey, the service used for this study, communications were protected through SSL/TLS encryption, and access was restricted for all ports aside from 80 and 443 (https) using a firewall.
III. RESULTS
A. School Characteristics
Requests were sent to 5,110 individuals (one for each of the seven specialties at 730 schools) and 639 responses were received (response rate 12.5%). Of these, 420 respondents completed the entire survey (8.2%). The respondents’ affiliated schools included 132 universities and colleges (31.4%), 7 junior colleges (1.7%), and 281 vocational schools (66.9%). Thus, over half of the respondents were affiliated with vocational schools as shown in Table 1 (Masuda, 2021).

Table 1. School type, entrant capacity, and number of faculty
B. SBL Use
1) SBL use and equipping a high-fidelity and a medium-fidelity simulator and task trainer use: Concerning the status of SBL use, 346 schools (82.4%) responded that they are using SBL, while 74 schools (17.6%) responded that they are not. Among all schools surveyed, 346 (82.4%) were equipped with a simulator for medical/nursing education, while 74 (17.6%) were not. Concerning simulator types, the most common high-fidelity simulator capable of modelling biological reactions and pathology and performing drug administration and other procedures was the SimMan®, which was owned by 27 schools (6.4%) followed by a delivery simulator owned by 25 schools (6.0%). SCENARIO was also common (21 schools, 5.0%). SCENARIO is a high-fidelity simulator similar to SimMan® which hit the market in Japan in 2017 but is cheaper than SimMan®. Meanwhile, roughly 70% of schools (304 schools, 72.4%) were not equipped with a high-fidelity simulator. There were 361 schools (86.0%) equipped with at least one type of medium-fidelity simulator, allowing control of the creation of biological responses such as breath sounds, consciousness, and blood pressure. Regarding virtual reality (VR), 409 schools (97.4%) did not have VR facilities. VR refers to a computer-generated simulation in which a person can interact within an artificial three-dimensional environment using electronic devices, such as special goggles with a screen or gloves fitted with sensors. In this simulated artificial environment, the user is able to have a realistic-feeling experience. Concerning standardised patient (SP) simulation, 164 schools (39.0%) reported that they used SP while 254 schools (60.5%) did not, as shown in Table 2 (Masuda, 2021).
|
n (%) |
n (%) |
||||||||
|
Foundation |
Adult |
Pediatric |
Maternal |
Geriatric |
Psychiatric |
Home |
|||
|
Using simulation-based education (schools) |
|||||||||
|
Yes |
346 (82.4) |
||||||||
|
No |
74 (17.6) |
||||||||
|
Using simulation-based education (specialties) |
|||||||||
|
Yes |
223 (53.1) |
58 (16.8) |
55 (15.9) |
44 (12.7) |
48 (13.9) |
57 (16.5) |
45 (13.0) |
39 (11.3) |
|
|
No |
197 (46.9) |
22 (11.2) |
27 (13.7) |
20 (10.2) |
19 (9.6) |
40 (20.3) |
43 (21.8) |
26 (13.2) |
|
|
Equipped with a simulator for medical/nursing education (schools) |
|||||||||
|
Yes |
346 (82.4) |
||||||||
|
No |
74 (17.6) |
||||||||
|
Equipped with a high-fidelity simulator*1 (may select multiple answers) |
|||||||||
|
SimMan® |
27 (6.4) |
6 (22.2) |
4 (14.8) |
4 (14.8) |
2 (7.4) |
7 (25.9) |
3 (11.1) |
1 (3.7) |
|
|
iStan® |
2 (0.5) |
0 (0.0) |
0 (0.0) |
0 (0.0) |
1 (50.0) |
0 (0.0) |
0 (0.0) |
1 (50.0) |
|
|
Apollo™ |
1 (0.2) |
0 (0.0) |
0 (0.0) |
0 (0.0) |
0 (0.0) |
0 (0.0) |
0 (0.0) |
1 (100.0) |
|
|
BabySim® |
11 (2.6) |
2 (18.2) |
1 (9.1) |
3 (27.3) |
1 (9.1) |
2 (18.2) |
1 (9.1) |
1 (9.1) |
|
|
Delivery simulator |
25 (6.0) |
3 (12.0) |
3 (12.0) |
1 (4.0) |
7 (28.0) |
4 (16.0) |
3 (12.0) |
4 (16.0) |
|
|
SCENARIO |
21 (5.0) |
7 (33.3) |
5 (23.8) |
2 (9.5) |
2 (9.5) |
2 (9.5) |
3 (14.3) |
0 (0.0) |
|
|
Equipped with other high-performance simulator |
59 (14.0) |
13 (22.0) |
9 (15.3) |
10 (16.9) |
5 (8.5) |
9 (15.3) |
8 (13.6) |
5 (8.5) |
|
|
Not equipped with a high-fidelity simulator |
304 (72.4) |
44 (14.5) |
45 (14.8) |
34 (11.2) |
43 (14.1) |
54 (17.8) |
38 (12.5) |
46 (15.1) |
|
|
Equipped with a medium-fidelity simulator*2 (may select multiple answers) |
|||||||||
|
Physiko |
265 (63.1) |
61 (23.0) |
50 (18.9) |
21 (7.9) |
25 (9.4) |
44 (16.6) |
26 (9.8) |
38 (14.3) |
|
|
Nursing Anne® |
46 (11.0) |
7 (15.2) |
11 (23.9) |
3 (6.5) |
6 (13.0) |
5 (10.9) |
7 (15.2) |
7 (15.2) |
|
|
SimManALS® |
13 (3.1) |
4 (30.8) |
3 (23.1) |
0 (0.0) |
0 (0.0) |
1 (7.7) |
4 (30.8) |
1 (7.7) |
|
|
Other |
37 (8.8) |
10 (27.0) |
5 (13.5) |
9 (24.3) |
9 (24.3) |
2 (5.4) |
1 (2.7) |
1 (2.7) |
|
|
Not equipped with a medium-fidelity simulator |
138 (32.9) |
7 (5.1) |
11 (8.0) |
18 (13.0) |
29 (21.0) |
28 (20.3) |
27 (19.6) |
18 (13.0) |
|
|
Equipped with a task trainer*3 |
|||||||||
|
Yes |
331 (78.8) |
62 (18.7) |
53 (16.0) |
42 (12.7) |
49 (14.8) |
50 (15.1) |
30 (9.1) |
45 (13.6) |
|
|
No |
89 (21.2) |
7 (7.9) |
11 (12.4) |
7 (7.9) |
9 (10.1) |
22 (24.7) |
22 (24.7) |
11 (12.4) |
|
|
Equipped with VR |
|||||||||
|
Yes |
11 (2.6) |
1 (9.1) |
3 (27.3) |
2 (18.2) |
0 (0.0) |
2 (18.2) |
1 (9.1) |
2 (18.2) |
|
|
No |
409 (97.4) |
68 (16.6) |
61 (14.9) |
47 (11.5) |
58 (14.2) |
70 (17.1) |
51 (12.5) |
54 (13.2) |
|
|
Using standardised patients in simulation (specialties) |
|||||||||
|
Yes |
164 (39.0) |
38 (23.2) |
30 (18.3) |
16 (9.8) |
22 (13.4) |
27 (16.5) |
10 (6.1) |
21 (12.8) |
|
|
No |
254 (60.5) |
31 (12.2) |
34 (13.4) |
33 (13.0) |
35 (13.8) |
45 (17.7) |
41 (16.1) |
35 (13.8) |
|
*1 High-fidelity simulator: The broad range of full body manikins that have the ability to mimic, at a very high level, human body functions (Lioce et al., 2020).
*2 Medium-fidelity simulator: The broad range of full body mannequins with installed human qualities such as breath sounds without chest rise (Smiley, 2019).
*3 Task trainer: A device designed to provide training in just the key elements of the procedure or skill being learned, such as lumbar puncture, or part of total system (Lioce et al., 2020).
Table 2. Simulation-based education use, equipping a high-fidelity and medium-fidelity simulator, and task trainer use
2) Frequency of simulator use and adoption in the curriculum: The application of SBL was infrequent with most schools (98 schools, 23.3%) using such programs once every year, followed by 97 schools (23.1%), which used SBL once every six months, and 72 schools (17.1%) using them once every two to three months, as shown in Table 3 (Masuda, 2021).

Table 3. Frequency of simulator use and adoption in the curriculum
C. The Status of INACSL Standards Application
Awareness of the INACSL Standards was low with over 90% of respondents stating, “I don’t know of them” (383 respondents, 91.2%) and only 8.8% (37 respondents) stating “I know of them.” Nonetheless, looking at specific items concerning simulation design, over half of the respondents reported using learning objectives, scenario design, methods for ensuring fidelity, learner levels and outcomes, and debriefing. However, rates of application were low for all other items, reaching only 20 to 30%, as shown in Supplementary Table S1 (Masuda, 2021).
IV. DISCUSSION
A. The Status of SBL Use
We surveyed the status of SBL use at nursing schools throughout Japan. The results revealed that 82.4% of those surveyed, use simulation-based education, validating that SBL is widespread in undergraduate nursing education. A nationwide survey in the United States in 2015 found the rate to be 99% (Breymier et al., 2015). Thus, although SBL is gaining popularity in Japan, the country continues to trail the United States in overall usage. Concerning the use of SBL by specialty, simulation is commonly used in foundation of nursing, followed by adult nursing and geriatric nursing. Meanwhile, simulation is used by less than 50% of schools for maternal nursing, pediatric nursing, psychiatric nursing, and home nursing. In countries such as the United States and South Korea, it is primarily used for specialties that require clinical practice in hospitals, such as adult nursing, and clinical nursing, but use for psychiatric and home nursing is limited (Kardong-Edgren et al., 2012; Shin et al., 2015). Thus, our findings were similar to those in these previous studies (Kardong-Edgren et al., 2012; Shin et al., 2015). The less frequent use of psychiatric and home nursing may be due to the inappropriate use of simulators such as SimMan® for medical field or the limited number of simulators in schools.
Concerning schools being equipped with simulators, roughly only 30% of schools had a high-performance simulator, but in comparison mid-level performance simulators were common, being present at approximately 80% of schools. Previous studies (Hayden, 2010; Smiley, 2019) and a meta-analysis (Kim et al., 2016) have shown that roughly 90% of schools implement programs, using either a high- or medium-fidelity simulator. It seems that Japan is catching up to countries with advanced SBL in terms of access to high- and medium-fidelity simulators. In addition, it is that the results were similar to 77.8% equipped with a task trainer of the schools. Nonetheless, the results of the present survey revealed that the frequency of use remains low. In other words, our findings suggest that although Japanese schools are sufficiently equipped with simulators, they are not optimally used.
Simulators are an expensive instructional tool, but it is not enough to simply purchase them. It is essential to further study the obstacles to their application and prepare an environment in which their use is possible. While high- and medium-fidelity simulators from Laerdal Medical were common, use of SCENARIO—a simulator put on the market by Kyoto Kagaku Co., Ltd. in 2017—is rapidly increasing. This rise may be influenced by the fact that SCENARIO is made in Japan. Moreover, not only is SCENARIO lightweight and relatively cheap, it also features native Japanese instructions reflecting the clinical situation, culture, and background of Japan rather than scenarios and an instruction manual written in English. Regarding simulator access by different specialties, it is only natural that the results matched those for the status of simulator-based education use, with foundation of nursing, adult nursing, and geriatric nursing having the most simulators. The rate of 39% of SP utilisation found in this survey was on par with the rate of 36% in bachelor’s programs in the United States (Kardong-Edgren et al., 2012), and a systematic review of 40 published studies from countries such as the United States, South Korea, UK, Australia, found that 25% used SPs (Kim et al., 2016). On the other hand, our results revealed that VR is virtually unused in undergraduate nursing education in Japan. This lags behind the US results of 25% for use in internet-based virtual hospitals and 34% for virtual intravenous injection programs (Kardong-Edgren et al., 2012).
Regarding the adoption of SBL into the curriculum, over half of the schools surveyed featured SBL in their present curriculum, and this inclusion can be expected to increase further as schools plan to transition to new curriculums shortly. Integration of simulation-based education into the curriculum is already in progress in the United States with studies finding that up to 50% of the time spent on clinical practice could be replaced with simulation-based learning with no change in learning outcomes (Hayden et al., 2014). Studies exploring how much of the curriculum has been replaced are also underway (Breymier et al., 2015; Gore et al., 2012; Hayden, 2010; Smiley, 2019). Based on current regulations of Ministry of Education, Culture, Sports, Science and Technology of Japan, the clinical experience cannot be replaced by simulation but is expected to become possible in the future as curriculum integration progresses. As such, integration of simulation into a curriculum requires a meticulous review of the program of study to identify gaps where simulation best fits to increase learning (Hodge et al., 2008). Additionally, past research on barriers to curriculum integration of simulation-based experience found that lack of time for faculty development was the primary barrier (Adamson, 2015; Sole et al., 2013). Therefore, it will be necessary to account for all obstacles to curriculum integration.
B. The Status of the INACSL Standards Application
Among the theoretical frameworks of SBLs, it was inferred that the Japanese version was the INACSL Standards to be developed and relatively known. Therefore, in this study, we investigated the awareness of the INACSL Standards. As a result, unfortunately, we found that awareness was extremely low and that these standards are not widespread in Japanese undergraduate nursing education. However, the results also suggested that over half of respondents implemented learning objectives, scenario design, methods for ensuring fidelity, learner levels and outcomes, and debriefing on simulation design. A survey of the status of simulation used by the INACSL found the use of conceptual frameworks and theories to be approximately 50% and described this result as extremely low (Beroz, 2017). The results of the present survey found an even lower rate with roughly 90% of respondents stating that they did not know of the INACSL Standards. However, even without having prior knowledge regarding the INACSL Standards, over half of the respondents were following the best practice standards in terms of simulation design. Therefore, it is imperative to correctly understand and apply theories and conceptual frameworks to teaching strategies rather than to know their official names. Nearly half of the educators surveyed were designing their simulation programs according to the INACSL Standards, which is considered a positive result. Despite these positive results for simulation design, other items were found to have low utilisation. It is thought that further popularisation of other items will lead to a comprehensive understanding of simulation program design.
C. Study Limitations
Online surveys are not yet widespread in undergraduate nursing education in Japan. It is also presumed that in Japanese undergraduate nursing educations, the coordinators of the nursing specialties are often held by professors or associate professors, and that the age groups of the subjects were relatively high. Therefore, it is considered that the participants may not be familiar with the online surveys. The inclusion criterion for subjects should have included someone familiar with on-line manipulations such as SurveyMonkey. In addition, it may be a deficiency in due to the lengthiness of the questionnaire, improper selection of respondents, response items or the data collection period has not been sufficiently taken. This aspect was the bias of this survey and may explain the low response rate.
In addition, the development of the questionnaire used in this study is limited to content validation, and no examination of construct validity has been conducted. Therefore, there is a limitation that the validity of the questionnaire is insufficient.
Regarding the classification of simulators, in our study, SimMan ALS® was included in a medium-fidelity simulator, and SimMan® was included in a high-fidelity simulator. However, SimManALS® can also be captured as a high-fidelity simulator. This may have influenced the scoring of “others”. In this study, a completed survey was conducted, and randomisation of confounders was not possible.
Therefore, based on the results obtained in this study, we will plan a more focused survey in the future. We suggest that the results of this study can be used to promote SBL in a more specific method.
Lastly, in 2020-21, opportunities for nursing students to complete practical training in medical facilities are limited as a result of the global pandemic of COVID-19. Hence, it can be said that SBL will play a major role in maintaining learning opportunities and clinical competence in students while ensuring the safety of patients, students, and medical staff. We plan to continue and expand upon our survey research to enable more educational institutions to begin practicing SBL.
V. CONCLUSION
In conclusion, this study provided an initial view of the current status of SBL in Japan. Our results suggested that while many schools are equipped with simulators, they are not properly utilised in the foundation of nursing programs in Japan. Thus, further study of barriers to simulator use is needed. Also, although awareness of INACSL Standards was extremely low, over half of the respondents were designing simulations following the standards, implying that they were making use of some theories or conceptual frameworks in their designs. Our results act as a foundational resource for studying strategies intended to systemise SBL in Japanese undergraduate nursing education. In the future, it will be necessary to specifically survey awareness and use of theories and conceptual frameworks to recommend methods for increasing their application and use in SBL.
Notes on Contributors
Dr. Mitsumi Masuda, PhD, RN, is an associate professor at the Graduate School of Nursing, Nagoya City University. She reviewed the literature, designed the study, performed data collection, data analysis and wrote the manuscript.
Dr. Machiko Saeki Yagi, MS, RN, is a lecturer at the School of Nursing, Jichi Medical University. She developed the methodological framework for the study, performed data collection, data analysis and gave critical feedback to the writing of the manuscript.
Dr. Fumino Sugiyama, PhD, RN, is an associate professor at the School of Nursing, National College of Nursing. She performed data collection and data analysis. All the authors have read and approved the final manuscript.
Ethical Approval
This research was approved by the research ethics review committee of the Nagoya City University, Graduate School of Nursing (Approval no.: 19019-2).
Data Availability
Datasets generated and/or analysed during the current study are available from the following DOI. https://doi.org/10.6084/m9.figshare.14010755.v1.
Acknowledgement
This study was completed with the support of The Murata Science Foundation (2019 No. 28). In addition, we would like to thank Editage (www.editage.com) for assisting with English language editing. We would like to offer our heartfelt thanks to the nursing schools across the country who participated in this study.
Funding
This study was completed with the support of The Murata Science Foundation (2019 No. 28).
Declaration of Interest
The authors declare that they have no competing interests.
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*Mitsumi Masuda
1, Kawasumi, Mizuho-cho,
Mizuho-ku, Nagoya,
467-8601, Japan.
Tel: +81-52-853-8063
Email: m.masuda@med.nagoya-cu.ac.jp
Submitted: 19 February 2021
Accepted: 17 June 2021
Published online: 4 January, TAPS 2022, 7(1), 33-43
https://doi.org/10.29060/TAPS.2022-7-1/OA2493
Chan Choong Foong*, An Jie Lye*, Che Rafidah Aziz, Wei-Han Hong, Vinod Pallath, Jessica Grace Cockburn, Siti Nurjawahir Rosli, Kuhan Krishnan, Prahaladhan Sivalingam, Noor Filzati Zulkepli & Jamuna Vadivelu
Medical Education & Research Development Unit (MERDU), Faculty of Medicine, University of Malaya, Malaysia
*Joint first authors
Abstract
Introduction: Medical schools universally responded by migrating teaching and learning to virtual learning environments (VLE) due to the impact of the COVID-19 pandemic. The use of virtual problem-based learning (PBL) in lieu of face-to-face sessions seems to be an appropriate response, but its effectiveness was understudied. The study compared the learning experiences of pre-clinical medical students at the beginning and completion of the virtual PBL.
Methods: The study was conducted at the University of Malaya, a public-funded university in Malaysia. A 12-item questionnaire was developed and validated to assess the learning experiences of students conducting virtual PBL sessions. Principal component analysis and test for internal consistency suggested that the questionnaire is valid and reliable. The questionnaire was administered to pre-clinical students (Year 1 and Year 2) twice: at the beginning and the end of the virtual PBL implementation. Their responses were compared for the domains “learning”, “confidence” and “concern”.
Results: Three hundred and forty-four pre-clinical students were recruited but only 275 students (80%) responded to both the initial and final questionnaires. Based on the responses, the learning experiences of students generally improved by the completion of the virtual PBL implementation. Students were most convinced that they obtained and understood the information given during the virtual PBL. However, they continued to be worried about passing the clinical examination and content acquisition.
Conclusion: The study supports the feasibility of virtual PBL as an acceptable alternative to replace face-to-face PBL during the COVID-19 pandemic.
Keywords: Problem-based Learning, COVID-19, Undergraduate Medical Education, Virtual Learning Environment
Practice Highlights
- The study compared the learning experiences of pre-clinical medical students in virtual Problem Based Learning (PBL).
- The learning experiences of students in virtual PBL generally improved.
- Students obtained and understood the information given during the virtual PBL.
- Students continued to be worried about passing the clinical examination and content acquisition.
- Virtual PBL could be an acceptable alternative to replace face-to-face PBL during the pandemic.
I. INTRODUCTION
The novel coronavirus disease, COVID-19, caused by severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2) and characterised by pneumonia-like symptoms, was identified on January 7, 2020. The World Health Organization declared a pandemic on March 11, 2020, due to the rapid global increase in reported cases (World Health Organization, 2020). The first COVID-19 positive case in Malaysia was reported on January 25 and the first fatal case on March 17 of 2020 (Shah et al., 2020). A Movement Control Order (MCO) was issued by the Malaysian Government on March 18 to reduce the spread of COVID-19 in Malaysia (Shah et al., 2020). As mandated by the MCO, schools, and universities were closed to reduce the transmission of COVID-19.
The order to close the universities greatly affected the undergraduate medical program, particularly because students spend a large portion of time in physical classrooms, medical clinics, and face-to-face discussions. The University of Malaya was not isolated in this challenge, as the outbreak of COVID-19 affected medical schools worldwide (Ferrel & Ryan, 2020; Khalil et al., 2020; Reyna, 2020; Yusoff et al., 2020). Medical schools universally responded by migrating teaching and learning to virtual learning environments (VLE) to maintain planned 2019-2020 academic calendars as much as possible (Alkhowailed et al., 2020; Khalil et al., 2020). Most of the theoretical teaching and learning activities, such as lectures, seminars, and small group problem-based learning (PBL), were transferred to digital platforms to accommodate social distancing practices amidst the COVID-19 pandemic (Abbas, 2020; Alkhowailed et al., 2020). Online learning has increasingly complemented traditional face-to-face teaching in medical education in recent years (Ifediora, 2019), but the COVID-19 pandemic has expedited this transition in only months (Abedi & Abedi, 2020; Alkhowailed et al., 2020; Ebner et al., 2020; Tabatabai, 2020). Digitalisation has made the studies available for students regardless of their geographical locations and local circumstances (Laamanen et al., 2021).
It was a necessary assumption by medical education administrators that virtual PBL sessions would be an acceptable alternative to the planned face-to-face PBL sessions during the course of the COVID-19 pandemic. This included student participation from external locations using online platforms, such as Microsoft Teams and Zoom (Coiado et al., 2020), or customized information technology packages (Musal et al., 2017). This strategy ensured physical distancing practices were followed, as students remained isolated, while they were still able to actively participate in PBL discussions. Despite the change to a VLE, tutors and students were asked to adapt to the virtual environment to ensure that students could still practice communication, clinical reasoning, and presentation skills (Joseph et al., 2016). Additionally, course outcomes and student expectations, including positive interactions and participation, remained the same as those of face-to-face PBL sessions. However, the effect of the transition to virtual PBL sessions in the middle of a term on the development of these competencies was unknown. Research is therefore essential to assess the usefulness of those alternative plans for the COVID-19 pandemic (Foong, 2020). There are a few attempts to assess the effectiveness of fully online education amidst the COVID-19 pandemic, but these studies were generic to large-group learning, limited attempts explained the impacts on small-group interactive learning such as PBL (Hew et al., 2020; Schlenz et al., 2020).
Conveniently, administrators could draw on the results from studies that have reported on the implementation, effectiveness, and experiences of conducting planned virtual PBL sessions (Car et al., 2019; Musal et al., 2017; Valaitis et al., 2005). Virtual PBL sessions have shown to be effective as students have reported increased flexibility for learning, improved ability to process content, and improved access to valuable learning resources (Coiado et al., 2020; Valaitis et al., 2005). A systematic review also suggests that virtual PBL is not only as effective as traditional PBL but that it may be more effective at improving skills (Car et al., 2019). However, students have also reported technical difficulties, perceived increased workload, and asynchronous communication (Coiado et al., 2020; Musal et al., 2017; Valaitis et al., 2005). Overall, the use of virtual PBL in lieu of face-to-face sessions is an appropriate response, particularly facing the challenges of the COVID-19 pandemic.
Medical schools have globally responded to the COVID-19 pandemic by continuing programming by offering PBL in VLEs (Coiado et al., 2020; Khalil et al., 2020). It is necessary to measure the effectiveness and success of a transition to virtual PBL, particularly in environments where students were unfamiliar with the VLE at the beginning of their PBL sessions. The success of this transition may also indicate the success of the continued delivery of medical education using VLEs in other courses as well. This study aimed to assess the learning experiences of pre-clinical medical students on the implementation of the virtual PBL, in replacing the traditional in-person learning space. We compared the experiences of pre-clinical medical students at the beginning and completion of the virtual PBL since student perception is a measure of effectiveness and success of the curricula (Degtjarjova et al., 2018). This study helped to understand students’ experiences of an unexpected transition to the virtual PBL during the COVID-19 pandemic.
A. Theoretical Framework
We used the ACTIONS model (Access, Costs, Teaching and learning, Interaction and user-friendliness, Organisational issues, Novelty, and Speed) by Tony Bates to develop the VLE in a timely and resource-efficient manner (Boettcher & Conrad, 1999). We prioritised the consideration in Access and Costs since the University of Malaya was unable to provide unlimited internet subscriptions and access to all students and lecturers. This is, of course, required to establish an effective VLE. Teaching and learning and Interaction and user-friendliness were also important factors of the framework that were considered before finally selecting Microsoft Teams and OneNote. The software was able to support both the user demand and could host large and small group sessions. Finally, Microsoft Teams and OneNote were also able to satisfy the Organisational issues and Novelty and Speed properties of the VLE. The University of Malaya was able to provide appropriate information technology (IT) support by expanding online resources to be synchronised, aligned, and integrated. Ultimately, the university managed to provide a centralised platform for teaching and learning through Microsoft Teams and OneNote.
II. METHODS
The curriculum team, faculty development team, IT team, and programme evaluation team at the Medical Education Unit were involved in designing, implementing, and evaluating the virtual PBL.
A. Designing the Virtual PBL
The University of Malaya had been practicing face-to-face PBL weekly. There were eight students assigned to a group, and the discussion was facilitated by a trained tutor. In a PBL room, students discussed at a round table and scribed their points of discussion on the whiteboards. When the virtual teaching and learning modality commenced, students and tutors conducted their PBL in a virtual learning space using Microsoft Teams, and they used Microsoft One Note as the virtual whiteboard. All the required materials, such as the handbooks, were made available online. Students participated in the virtual PBL sessions at their primary residences (off-campus).
B. Setting up Microsoft Teams, Microsoft One Note (Virtual Whiteboard), and Users Onboarding
The customisation of the features was performed by the IT team. They created, set up and, organised the virtual classrooms and relevant resources (e.g., user distribution list, naming structure). The instruction was given to students to register for a Microsoft Teams account. Every student was supplied with an installation guide, a user manual, and a video guide by the IT team. Meanwhile, the user manual for tutors provided additional information. Selected features (e.g., raise the hand, initiate chat, share screen, scribe) were introduced to promote interactions with students. Tutors were also given operational access to record sessions. The recordings were stored in the Microsoft Streams for students to use for revision.
C. Training Tutors and Students
After the user manuals were distributed, training sessions and workshops were conducted to show the practical use of basic online interactive tools and the various features of Microsoft Teams and OneNote. In addition to this, a short session on experiencing virtual PBL was provided for tutors. Questions and concerns raised during each training session were resolved immediately by the IT team.
D. Implementation and Monitoring
The Medical Education Unit integrated student evaluation and tutor experiences in continually monitoring and improving the virtual PBL. The curriculum team monitored each of the allocated virtual PBL sessions to ensure the sessions were conducted as scheduled. Next, the faculty development team conducted a series of interviews with 20 tutors about the VLE. The information from these interviews was integrated into the future training of tutors. The faculty development team found that the tutors were able to navigate the VLE. The general attitude towards the VLE improved as tutors became more familiar with the platform. There were several reported issues, like poor connectivity and difficulty in navigating Microsoft Teams, these were all resolved by the IT team without affecting the delivery of the PBL materials. Finally, student feedback, through standardised evaluation forms, was collected by the programme evaluation team. The feedback was provided to tutors, and they were expected to integrate this feedback into the facilitation of subsequent virtual PBL sessions.
E. Assessing Learning Experiences of Students
A questionnaire was developed to measure the learning experiences of students in a transition to virtual PBL from face-to-face sessions. Items were designed using several resources: (1) the existing teaching criteria of the medical programme (e.g. based on the programme’s learning objectives) (Foong et al., 2015), (2) concerns raised by faculty lecturers prior to the implementation of virtual PBL (e.g. motivation, obtaining and understanding the information), (3) previous instruments in measuring the effectiveness of PBL (e.g. able to apply knowledge) (Yeo & Chang, 2017), (4) online learning (e.g. learn when I want) (Ngampornchai & Adams, 2016) and (5) education environment (e.g. confidence to pass the examination) (Roff, 2005). A pilot study was not possible due to limited time and the lack of a subject pool with experience with virtual PBL. As such, the programme evaluation team consisted of an educationist and two evaluation officers who reviewed the items. Ultimately, the instrument consisted of 13 items, with 5-point Likert-scale responses (1=strongly disagree, 2=disagree, 3=unsure, 4=agree, 5=strongly agree).
A prospective design was used to evaluate any change in experience between the beginning of implementation and the completion of all the virtual PBL sessions. The University of Malaya Research Ethics Committee (UM.TNC2/ UMREC-998) approved the instrument and design before the study was initiated. The questionnaire was distributed online to 344 pre-clinical (Year 1 and Year 2) medical students. Digital consent was obtained from students before they started to answer the online questionnaires. The first (initial) questionnaire was distributed to students one week after the implementation of the virtual PBL, May 4, 2020. One week later, students were sent one reminder. The same students were asked to complete the same questionnaire (final) a second time, after the completion of 13 virtual PBL sessions (i.e., two learning blocks). An invitation asking for participation was sent on July 27, 2020. Responses were initially opened for two weeks, and it was extended for another two weeks due to a low response rate. Initial and final questionnaire responses were matched using participant identities, after which responses were anonymised.
F. Data Analysis
All data were entered and analysed using IBM SPSS Statistics for Windows version 23.0. First, the construct validity and reliability of the questionnaire were assessed. A principal component analysis (PCA) was conducted on the 13-item instrument with varimax rotation. Overall, the Kaiser-Meyer Olkin (KMO) should be ≥ 0.7, and Bartlett’s Test measure of sampling adequacy should be significant at p= 0.05, to verify the appropriateness of using PCA (Bowling, 2009). For each component to exist, it should demonstrate an eigenvalue ≥ 1 in the Scree plot (Campbell et al., 2002). For items to be considered in components, the average communality after extraction should be greater than ≥0.6 for a sample size that exceeds 250 (Field, 2009). In addition, to consider the inclusion of an item for a component, the item should demonstrate factor loading ≥0.5 (Hair et al., 2009); an item with cross-loadings ≥0.5 should be excluded (Maskey et al., 2018). In terms of reliability, internal consistency using Cronbach’s alpha measure was analysed for the overall instrument and its domains. A Cronbach’s alpha coefficient of ≥0.5 would indicate an adequate internal consistency (Bowling, 2009; Verma et al., 2010). The corrected item-total correlation should be ≥ 0.2, and the effect of deleting an item on the Cronbach’s alpha coefficient is considered (Verma et al., 2010).
Second, descriptive statistics (e.g., frequencies, percentages, mean, standard deviation) were calculated for the demographics and each item. Next, the data followed non-normal distribution, so Wilcoxon signed-rank tests were used to compare item scores of the same students (paired samples) between the beginning and at the end of virtual PBL implementation. Third, the total score of the 12-item questions was compared between different years of study, genders, geographical locations, and online course experiences using the Mann-Whitney U test, respectively for initial and final questionnaires. Similarly, the total score was compared between different ages and household incomes using the Kruskal Wallis test, respectively for initial and final questionnaires.
III. RESULTS
A. Response Rate
Three hundred and forty-four students (N=344) (in 43 pre-assigned groups) began virtual PBL sessions when teaching and learning resumed on April 19, 2020. Students completed 13 PBL cases representing two learning blocks. Out of the 344 students, 293 students completed and submitted the initial questionnaire distributed at the beginning of the virtual PBL, and 317 students completed the final questionnaire distributed after completing the virtual PBL sessions. The number of students asked to participate was the same for both surveys. Upon matching the identities of respondents, 275 students (80%) responded to both the questionnaires, and whose data was used for further analysis. The remaining surveys were disregarded.
B. Psychometric Properties of the Questionnaire
A principal component analysis of 550 questionnaires produced the following results. During initial analysis, one item, ‘Overall, I believe that PBL using Microsoft Teams could replace face-to-face PBL sessions’, was excluded due to its factor loadings <0.5 in all components (Table 1). In the final analysis, the KMO measure for sampling adequacy was 0.85, and Bartlett’s test of sphericity produced an approximate chi-square of 4073.55, p< 0.01. Three components had eigenvalues >1.0 respectively, and in combination explained 71.42% of the variances (component 1 represents “Learning” = 27.80%; component 2 represents “Confidence” = 26.74%; component 3 represents “Concern” =16.89%). All the 12 items had factor loadings ≥0.5 and did not have cross-loading ≥0.5. An average communality after extraction of 0.65 was produced (max=0.90; min=0.55).
Internal consistency was measured using Cronbach’s alpha coefficient. Overall, the questionnaire produced a high and satisfactory coefficient (α= 0.897). The coefficient for each domain was also satisfactory such that the ‘Learning’ subsection produced a value of 0.869, the ‘Confidence’ subsection produced a value of 0.856, and the ‘Concern’ subsection produced a value of 0.900. All items had corrected item-total correlation coefficients of ≥ 0.2; while if any item was to be removed, the Cronbach’s alpha coefficient will be reduced (Table 1). In conclusion, the questionnaire is valid and reliable.
|
|
No |
Statement |
Factor Loadings |
Cronbach Alpha (Overall or by Domain) |
Corrected Item-Total Correlation |
Cronbach Alpha if Item Deleted |
|
All items |
0.897 |
|||||
|
‘Learning’ Domain |
L1 |
I am able to learn anytime or anywhere that I want through PBL using Microsoft Teams |
0.86 |
0.869 |
0.670 |
0.846 |
|
L2 |
I am able to learn according to my pace or ability through PBL using Microsoft Teams |
0.84 |
0.692 |
0.842 |
||
|
L3 |
I am motivated to participate in PBL using Microsoft Teams for my studies |
0.65 |
0.690 |
0.843 |
||
|
L4 |
I am able to obtain adequate information based on the learning objectives through PBL using Microsoft Teams |
0.61 |
0.702 |
0.843 |
||
|
L5 |
I am able to understand the given information through PBL using Microsoft Teams |
0.61 |
0.689 |
0.846 |
||
|
L6 |
Advantages of PBL using Microsoft Teams outweigh its disadvantages |
0.52 |
0.623 |
0.860 |
||
|
‘Confidence’ Domain |
‘C1 |
I am confident to pass my clinical examination after participating in PBL using Microsoft Teams |
0.84 |
0.856 |
0.665 |
0.836 |
|
C2 |
I am confident to pass my knowledge-based written examination after participating in PBL using Microsoft Teams |
0.81 |
0.741 |
0.799 |
||
|
C3 |
I am confident to perform skills that I have gained through PBL using Microsoft Teams |
0.78 |
0.741 |
0.799 |
||
|
C4 |
I am confident to apply knowledge that I have gained through PBL using Microsoft Teams |
0.66 |
0.667 |
0.832 |
||
|
‘Concern’ Domain |
W1 |
(Reversed) I am worried that I might acquire less content through PBL using Microsoft Teams, as compared to face-to-face PBL sessions |
0.94 |
0.900 |
0.818 |
NA |
|
W2 |
(Reversed) I am worried that I might acquire the content slower through PBL using Microsoft Teams, as compared to face-to-face PBL sessions |
0.92 |
0.818 |
NA |
NA=Not Applicable
Table 1. Psychometric properties of the questionnaire
A. Demographics
The distribution of demographics was representative of the Year 1 and Year 2 pre-clinical student population based on student records (Table 2).

Note: aThe Malaysian government categorises its population into three income groups. T20 represents the top 20% income earners; M40 represents the middle 40% income earners; B40 represents the bottom 40% income earners.
Table 2. Demographics
A. Learning Experiences of Students
Student responses were assessed for their strength in agreement with each item in the initial and final questionnaires. The trends in response for items from each domain were also compared.
For the “Learning” domain, students reported learning experiences to be more positive than negative on a scale from 1.00 to 5.00 (Luciani et al., 2015) (Table 3). Many students indicated agreement for L1 to L5 (medianL1-L5=4.00), except for L6 (medianL6=3.00). In addition, students’ perceptions on learning through virtual PBL were significantly improved for items L2 (learn according to pace/ability) (p=.015), L3 (motivated) (p=.000), L4 (obtain adequate information) (p=.004), L5 (understand the information) (p=.003), and L6 (advantages outweigh disadvantages) (p=.041).
For the “Confidence” domain, students responded positively on average to all the items relating to confidence (medianC2-C4=4.00) except C1 (pass the clinical examination) (medianC4=3.00) (Table 3). Confidence of students was significantly higher at the end of the virtual PBL implementation in terms of C1 (pass the clinical examination) (p=.001), C2 (pass the knowledge-based written examination) (p=.000), and C4 (apply the gained knowledge) (p=.000); the increase in C3 (perform gained skills) was not significant (p=.067). Nevertheless, it is noted that students, while more agreed in the final questionnaire, remained mostly neutral towards their confidence to pass the clinical examination after participating in PBL using Microsoft Teams at the end of the implementation (medianinitial=3.00, medianfinal=3.00).
For the “Concern” domain, the results are summarised in Table 3. Their concerns in terms of W1 (might acquire less content) and W2 (might acquire content slower) slightly reduced, but the differences were not significant at p=0.05. Many students indicated neutrality, at the beginning and the end of the implementation (medianW1-W2=3.00). Further investigation into this trend showed that the initial median of 3.00 for W1 had a broad distribution of responses across the scale (12.4% students strongly disagreed, 21.1% students disagreed, 24.4% students were neutral, 28.0% students agreed, and 14.2% students strongly agreed). Similarly, the initial median of 3.00 for W2 was a result of 12.4% students strongly agreed, 20.4% disagreed, 23.6% students were neutral, 30.2% students agreed, and 13.5% students strongly agreed. These trends were similar for W1 and W2 from the final questionnaire where the distribution of response for W1 and W2 ranged from 11.3% to 26.5%. In summary, students’ concern was broadly represented in both the initial and final questionnaires.
Last, there were no significant differences in the total score comparing between different years of study, ages, geographical locations, and online course experiences, in both the initial and final questionnaires. However, the post-hoc test for the Kruskal Wallis test reported that students in households with a higher income (T20) had significantly higher total score than the lower-income students (B40) in both the initial (medianT20=43.0, medianB40=39.0, p=0.034) and final questionnaire (medianT20=46.0, medianB40=40.0, p=0.008). Whereas, male respondents indicated significantly more agreement in the initial questionnaire (medianmale=42.0, medianfemale=40.0, p=0.048); there was no significant difference between gender by the completion of PBL sessions.
|
Items |
Descriptive Statistics |
Wilcoxon Signed-Ranked Tests |
||||||
|
Initial Questionnaire
Median (IQR) |
Final Questionnaire
Median (IQR) |
|
N |
Mean Rank |
Sum of Ranks |
Z |
p |
|
|
L1 |
4.00(2) |
4.00(2) |
Negative Ranks |
73 |
76.10 |
5555.00 |
-1.582 |
.114 |
|
Positive Ranks |
87 |
84.20 |
7325.00 |
|||||
|
Ties |
115 |
|
|
|||||
|
L2 |
4.00(2) |
4.00(2) |
Negative Ranks |
61 |
82.25 |
5017.50 |
-2.431 |
.015 |
|
Positive Ranks |
98 |
78.60 |
7702.50 |
|||||
|
Ties |
116 |
|
|
|||||
|
L3 |
4.00(1) |
4.00(2) |
Negative Ranks |
55 |
74.89 |
4119.00 |
-3.868 |
.000 |
|
Positive Ranks |
102 |
81.22 |
8284.00 |
|||||
|
Ties |
118 |
|
|
|||||
|
L4 |
4.00(1) |
4.00(1) |
Negative Ranks |
52 |
70.04 |
3642.00 |
-2.896 |
.004 |
|
Positive Ranks |
88 |
70.77 |
6228.00 |
|||||
|
Ties |
135 |
|
|
|||||
|
L5 |
4.00(0) |
4.00(1) |
Negative Ranks |
51 |
68.38 |
3487.50 |
-3.017 |
.003 |
|
Positive Ranks |
87 |
70.16 |
6103.50 |
|||||
|
Ties |
137 |
|
|
|||||
|
L6 |
3.00(2) |
3.00(1) |
Negative Ranks |
73 |
81.04 |
5916.00 |
-2.043 |
.041 |
|
Positive Ranks |
96 |
88.01 |
8449.00 |
|||||
|
Ties |
106 |
|
|
|||||
|
C1 |
3.00(1) |
3.00(2) |
Negative Ranks |
67 |
84.04 |
5630.50 |
-3.330 |
.001 |
|
Positive Ranks |
109 |
91.24 |
9945.50 |
|||||
|
Ties |
99 |
|
|
|||||
|
C2 |
3.00(1) |
4.00(1) |
Negative Ranks |
47 |
80.29 |
3773.50 |
-4.642 |
.000 |
|
Positive Ranks |
111 |
79.17 |
8787.50 |
|||||
|
Ties |
117 |
|
|
|||||
|
C3 |
3.00(1) |
4.00(1) |
Negative Ranks |
67 |
82.83 |
5549.50 |
-1.832 |
.067 |
|
Positive Ranks |
95 |
80.56 |
7653.50 |
|||||
|
Ties |
113 |
|
|
|||||
|
C4 |
4.00(1) |
4.00(1) |
Negative Ranks |
52 |
74.81 |
3890.00 |
-3.690 |
.000 |
|
Positive Ranks |
99 |
76.63 |
7586.00 |
|||||
|
Ties |
124 |
|
|
|||||
|
W1 (Reversed) |
3.00(2) |
3.00(2) |
Negative Ranks |
86 |
94.38 |
8117.00 |
-.303 |
.762 |
|
Positive Ranks |
96 |
88.92 |
8536.00 |
|||||
|
Ties |
93 |
|
|
|||||
|
W2 (Reversed) |
3.00(2) |
3.00(2) |
Negative Ranks |
84 |
100.73 |
8461.00 |
-.579 |
.562 |
|
Positive Ranks |
104 |
89.47 |
9305.00 |
|||||
|
Ties |
87 |
|
|
|||||
Table 3. Item scores for initial and final questionnaire
IV. DISCUSSION
The rapid and widespread transmission of SARS-CoV-2 affected every nation and aspect of society, including medical education (Abbas, 2020; Rose, 2020; Sandhu & de Wolf, 2020; Wong, 2020). A universal response to reduce the spread of the virus was to implement physical distancing practices and elimination of any unnecessary interaction between contacts (Reyna, 2020). As such, competency-based medical programs, like the University of Malaya medical programme was particularly affected. The programme is designed to reflect clinical practice and to develop medical competencies, so group discussion and meeting in person is common practice (Frank et al., 2010). However, due to the closure of university campuses, medical schools were forced to respond by modifying the programme to be hosted in VLEs (Alkhowailed et al., 2020). An example of this comes from the University of Malaya who decided to transition PBL sessions to a VLE hosted by Microsoft Teams.
As with other medical schools (Coiado et al., 2020; Newman & Lattouf, 2020; Rose, 2020; Yusoff et al., 2020), the University of Malaya decided to offer the programme virtually, as the most effective means to continue programming with minimal disturbance. In this study, students’ experiences were generally improved by the end of the virtual PBL implementation. The following might be the contributing factors. First, a systematic approach using the ACTIONS framework was taken to develop an appropriate VLE. The Medical Education Unit chose Microsoft Teams and One Note as the most suitable online platform to deliver their courses and ensured that the key features of the traditional PBL sessions were translated to the VLE and virtual PBL sessions. Before implementing the virtual PBL, the faculty development team prepared guidebooks, conducted workshops, and answering questions to students and tutors. A strategy to identify and resolve problems as they arose was also implemented through tutor interviews and student evaluations.
The ability to translate students’ ability to learn in a VLE is a necessary component of virtual PBL particularly during the COVID-19 pandemic (Reyna, 2020). As such, we asked students about their opinions towards learning in the VLE. In general, students indicated a positive experience towards participating and learning from virtual PBL. Another important measure of educational success is the ability of students to translate their new knowledge into practice, applications, and assessments (Car et al., 2019; Robinson et al., 2015). Taken as a whole, students felt confident in their abilities to use the knowledge gained during the virtual PBL sessions.
Students were also asked about their concerns towards acquiring the appropriate amount of content and pacing of course material (items W1 and W2). The average response from students indicated a neutral opinion about these worries and there was no significant difference between the first and final questionnaires. Interestingly, the responses are broadly distributed across the scale for both items and in both the initial and final questionnaires. This may indicate that ‘concern’ may be interpreted differently between students as the level of tolerance to uncertainties varies among individuals (Hillen et al., 2017).
We also discovered some interesting trends between specific students in this study with their experiences conducting virtual PBL. Interestingly, students associated with the highest household income reported significantly higher scores in both the initial and final questionnaires. Higher household income may be indicative of accessibility to learning resources or increased confidence in performance (Thomson, 2018). Further investigation into this is necessary to understand whether the transition to VLE may provide inequitable education for all students. Additionally, males responded significantly higher than females in the initial questionnaire, but similarly in the final questionnaire. It would be interesting to investigate whether this trend is related to societal determinants of attitudes, which suggest that males are more technology-driven (Vázquez-Cano et al., 2017). Though interestingly, other studies suggest that there is no difference between the genders and attitudes towards e-learning (Gormley et al., 2009) or even show that males were less motivated to participate in PBL (Joseph et al., 2016). Regardless of the motivation for the responses, both genders had similar perceptions after completing the virtual PBL sessions.
In addition to the findings above, the questionnaire also provided insight into areas of improvement for the virtual PBL. Students were overwhelmingly positive towards the use of a VLE for PBL, suggesting that these sessions could remain virtual in the future. The biggest areas to improve are the confidence in passing clinical exams and the worry about content acquisition. More emphasis should be placed on the clinical applicability of the PBL sessions so that students may better see how to use the material in practice. Additionally, students must be reassured that participating in virtual PBL sessions is equivocal to in-person sessions in terms of the amount and pacing of content delivery.
A. Limitations of the Study
First, the study was conducted in a single institution, which limited the generalisability of its results. Second, a standard for expectations in conducting virtual PBL during the COVID-19 pandemic is not available (Schlenz et al., 2020). In this study, improvements in mean scores could only be considered as positive changes instead of meeting the standard of expectations, as there is no benchmark on the satisfactory mean score. Last, more investigations are needed before virtual PBL can be considered as an effective option post-pandemic. One of the future investigations would be accessibility to the internet and bandwidth in conducting virtual PBL.
V. CONCLUSION
A transition to virtual PBL was necessary during the MCO in Malaysia during the COVID-19 pandemic. In this study, the advantages of virtual PBL outweigh its disadvantages, as an acceptable alternative. Other medical schools could consider using virtual PBL to replace face-to-face PBL, and it would minimise disruption in medical training during the COVID-19 pandemic. Our experiences and lessons learnt may be helpful for medical schools moving towards digitising their PBL.
Notes on Contributors
VP, KK, and PS designed and developed the VLE. CCF, AJL, CRA designed and conceptualised this study with input from WHH, VP, and JV. CCF, AJL, and CRA worked on the acquisition and analysis of data. All the authors interpreted the data and drafted portions of the manuscript related to their roles in the Medical Education Unit. The manuscript has been read, revised, and approved for submission by all authors.
Ethical Approval
The authors had obtained ethical approval from the University of Malaya Research Ethics Committee (UM.TNC2/ UMREC-998) before the study was initiated.
Data Availability
The data that support the findings of this study are available from the corresponding author upon reasonable request. The data are not publicly available due to privacy and ethical concerns.
Acknowledgement
The authors would like to thank the students for participating in the study.
Funding
The authors received no financial support for this research.
Declaration of Interest
The authors declare that they have no competing interests.
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*Jamuna Vadivelu
Medical Education & Research Development Unit (MERDU),
Faculty of Medicine,
University of Malaya,
Lembah Pantai,
50603 Kuala Lumpur, Malaysia.
Email: jamuna@ummc.edu.my
Submitted: 19 May 2021
Accepted: 7 October 2021
Published online: 4 January, TAPS 2022, 7(1), 21-32
https://doi.org/10.29060/TAPS.2022-7-1/RA2537
Kirsty J Freeman1, Sandra E Carr2, Brid Phillips2, Farah Noya3 & Debra Nestel4,5
1Office of Education, Duke NUS Medical School, Singapore, Singapore; 2Division of Health Professions Education, The University of Western Australia, Perth, Australia; 3Faculty of Medicine, Pattimura University, Ambon, Indonesia; 4School of Clinical Sciences, Monash University, Clayton, Australia; 5Austin Precinct, Department of Surgery, University of Melbourne, Heidelberg, Australia
Abstract
Introduction: As healthcare educators undergo a career transition from providing care to providing education, their professional identity can also transition accompanied by significant threat. Given their qualifications are usually clinical in nature, healthcare educators’ knowledge and skills in education and other relevant theories are often minimal, making them vulnerable to feeling fraudulent in the healthcare educator role. This threat and vulnerability is described as the impostor phenomenon. The aim of this study was to examine and map the concepts of professional identity and the influence of impostor phenomenon in healthcare educators.
Methods: The authors conducted a scoping review of health professions literature. Six databases were searched, identifying 121 relevant articles, eight meeting our inclusion criteria. Two researchers independently extracted data, collating and summarising the results.
Results: Clinicians who become healthcare educators experience identity ambiguity. Gaps exist in the incidence and influence of impostor phenomenon in healthcare educators. Creating communities of practice, where opportunities exist for formal and informal interactions with both peers and experts, has a positive impact on professional identity construction. Faculty development activities that incorporate the beliefs, values and attributes of the professional role of a healthcare educator can be effective in establishing a new professional identity.
Conclusion: This review describes the professional identity ambiguity experienced by clinicians as they take on the role of healthcare educator and solutions to ensure a sustainable healthcare education workforce.
Keywords: Professional Identity, Impostor Phenomenon, Healthcare Educators, Health Professions Education, Scoping Review
Practice Highlights
- Professional identity ambiguity experienced when a clinician transitions to the role of healthcare educator is understudied relative to other professions.
- Professional identity ambiguity experienced when a clinician transitions to the role of healthcare educator is understudied relative to other professions.
- Creating communities of practice, whereby healthcare educators can interact with peers and experts, in both formal and informal settings, has a positive impact on professional identity construction.
- Faculty development activities that incorporate the beliefs, values and attributes of the professional role of a healthcare educator are effective in establishing a new professional identity or aligning multiple professional identities.
I. INTRODUCTION
Educating the current and future healthcare workforce relies on clinicians sharing their knowledge, skills and experience by teaching others. Some clinicians have a passion to educate and seek out this role. For others it is often their high level of clinical expertise that results in requests to take on an education role. This may result in an expansion of their current role as a clinician, or a transition from one role to another. There are many terms used to describe those teaching in healthcare including educator, teacher, and faculty. The term healthcare educators is used throughout this paper to describe clinicians educating in any environment. Changes in work roles can pose a threat to an individual’s identity (Barbulescu & Ibarra, 2008; Becker & Carper, 1956), as this requires the individual to develop a new sense of self (Conroy & O’Leary-Kelly, 2014). With this change in role comes a transition in professional identity.
Professional identity is defined as “the relatively stable and enduring constellation of attributes, beliefs, values, motives, and experiences in terms of which people define themselves in a professional role” (Ibarra, 1999, pp. 764). The formation of professional identity is centred on how an individual perceives themselves as a professional, their relationship with the profession, and how their knowledge, skills and attitudes align with the norms and culture of that profession (Sethi et al., 2018). Within healthcare there has been a call for professional identity formation to be explicitly addressed in the curriculum of future healthcare professionals, addressing both what it is to think, act and feel like a healthcare professional, and the processes by which that identity is formed (Cruess et al., 2019).
Individuals manage numerous identities during their lifespan, across personal, vocational, social and professional spheres. Van Gennep’s theory of rites of passage, where-by an individual transitions through three phases 1) ‘separation’ – letting go of the old self, 2) ‘liminality’ – middle phase, and 3) ‘aggregation’ – establishing a new identity, has been cited in the literature to describe career transition and formation of a new identity (Kulkarni, 2019; Mayrhofer & Iellatchitch, 2005; Petersen, 2017). It is in this middle phase of liminality where a clinician taking on the role of a healthcare educator may experience identity ambiguity. Given that literature from other industries show that professional identity can influence job satisfaction, feelings of accomplishment, and employment retention (Canrinus et al., 2012; Hutchins et al., 2018), it is essential that the formation of professional identity and potential identity ambiguity in healthcare educators is examined.
The term impostor phenomenon, also known as impostor syndrome, is used to describe negative feelings an individual experiences, despite achieving a level of competence, and the fear of being ‘found out’ by those around them (Clark et al., 2014). The concept of being exposed as a ‘fraud’ was coined impostor phenomenon by clinical psychologists Clance and Imes (1978). Literature suggests that despite external evidence of their competence, those exhibiting the phenomenon remain convinced that they are frauds and do not deserve the success they have achieved (Leonhardt et al., 2017; Neureiter & Traut-Mattausch, 2016; Vergauwe et al., 2015).
In their seminal work from the late 1970’s, Clance and Imes (1978) reported that impostor phenomenon is more prevalent in specific female populations. Recent studies however have shown that impostor phenomenon impacts individual regardless of gender, and occurs in a variety of contexts (Bernard et al., 2018; Chae et al., 1995). Prominent among high performing individuals, impostor phenomenon is experienced on a continuum from the occasional concern that the individual is not up to the task, to an extreme fear of being ‘found out’ as a fraud (Hibberd, 2019). Studies suggest that impostor phenomenon can have significant negative effects including an increase in work-family conflict (Crawford et al., 2016), and decreased job satisfaction (Cowman & Ferrari, 2002), with studies also reporting a link between impostor phenomenon and burnout (Villwock et al., 2016).
With impostor phenomenon well described in professions outside of healthcare, most literature published on impostor phenomenon within the healthcare professions has focused on students transitioning from study to the workplace (Aubeeluck et al., 2016; Dudău, 2014; Robinson-Walker, 2011), with very few studies examining current working professionals (Gottlieb et al., 2019; Hutchins et al., 2018). The aim of this study was to examine and map the concepts of professional identity and implications of impostor phenomenon in healthcare educators. By furthering our understanding of impostor phenomenon in healthcare educators and how it impacts professional identity, both individuals and organisations will be able to implement strategies that will assist in the development of a sustainable healthcare education workforce, addressing workforce capability, capacity, resilience and culture.
II. METHODS
The aim of a scoping review is to examine evidence, identify gaps in the literature, and clarify key concepts (The Joanna Briggs Institute, 2017). The objective of this scoping review is to examine and map the concepts of professional identity and impostor phenomenon in healthcare educators.
A. Review Questions
The primary review question was ‘how is professional identity and impostor phenomenon described in the literature about healthcare educators?’, with the secondary review question being ‘how is professional identity of healthcare educators influenced by imposter phenomenon?’. Tricco et al. (2016) identified 25 knowledge synthesis methods used across the health fields. We selected a scoping review methodology as it is the most appropriate to address our aim to map and summarise the literature, clarify working definitions and identify gaps. The framework that will guide the process is the five-step approach proposed by Arksey and O’Malley (2005). The steps are 1) identify the research question; 2) identify the relevant articles; 3) select the articles; 4) chart the data; and 5) collate and summarise the results.
B. Identifying Relevant Articles
Adopting the population, concept, and context (PCC) framework (Peters et al., 2020) informed the development of the search strategy as demonstrated in Table 1.
|
|
Main concepts |
|
|
|
|||
|
|
Population |
Concept 1 |
Concept 2 |
Context |
|||
|
|
Healthcare educators |
Professional identity |
Impostor phenomenon |
Healthcare education |
|||
|
Search Terms |
“healthcare educator.ti,ab,kw.” “nursing educator.ti,ab,kw.” “medical educator.ti,ab,kw.” “allied health educator.ti,ab,kw” “faculty.ti,ab,kw.” “facilitator.ti,ab,kw.” “educator.ti,ab,kw.” “*faculty, medical/ or *faculty, nursing/ or *health educators/” “clinical educator.ti,ab,kw.” “clinical teacher.ti,ab,kw.” |
“Professional identity.ti,ab,kw.” “Professional role*.ti,ab,kw.” “Professional competence.ti,ab,kw.” “Professional sociali*ation.ti,ab,kw.” “Professional identity formation.ti,ab,kw.” “*Professional Competence/” “*Professional Role/” “*Professionalism/” |
“impostor.ti,ab,kw.” “imposter.ti,ab,kw.” “fraud.ti,ab,kw.” “fake.ti,ab,kw.” “impost*rism.ti,ab,kw.” “intellectual fraud*.ti,ab,kw.” “(impost*r adj3 syndrome).ti,ab,kw.” “(impost*r adj3 phenomenon).ti,ab,kw.” “*Adaptation, Psychological/” “*Self Concept/” “*social identification/” “Self concept.ti,ab,kw.” |
“education, medical/ or *education, medical, continuing/ or *education, medical, graduate/ or *education, medical, undergraduate/” “*Education, Nursing/” “*Education, Allied Health/” “*Education, Clinical/” “education, medical/ or education, nursing/ or education, pharmacy/ or education, public health professional/” |
|||
Table 1: Key search terms
Note: ti = title; ab = abstract; kw = keyword
To identify potentially relevant articles, a literature search of six online databases was conducted on the November 6, 2020. These included MEDLINE, EMBASE, Joanna Briggs Institute EBP Database, CINAHL, PsycINFO, and ERIC. The search strategies were drafted in collaboration with an experienced librarian and further refined by the researchers. The search strategy conducted in MEDLINE is detailed in Table 2. The final search results were exported into Covidence systematic review software, a screening and data extraction tool (Covidence Systematic Review Software, 2019).
|
# |
Searches |
Results |
|
1 |
healthcare educator.ti,ab,kw. |
5 |
|
2 |
nursing educator.ti,ab,kw. |
51 |
|
3 |
medical educator.ti,ab,kw. |
164 |
|
4 |
allied health educator.ti,ab,kw. |
7 |
|
5 |
faculty.ti,ab,kw. |
46912 |
|
6 |
facilitator.ti,ab,kw. |
6518 |
|
7 |
educator.ti,ab,kw. |
5586 |
|
8 |
*faculty, medical/ or *faculty, nursing/ or *health educators/ |
14624 |
|
9 |
clinical educator.ti,ab,kw. |
119 |
|
10 |
clinical teacher.ti,ab,kw. |
279 |
|
11 |
1 or 2 or 3 or 4 or 5 or 6 or 7 or 8 or 9 or 10 |
66130 |
|
12 |
Professional identity.ti,ab,kw. |
1917 |
|
13 |
Professional role*.ti,ab,kw. |
2643 |
|
14 |
Professional competence.ti,ab,kw. |
1267 |
|
15 |
Professional sociali*ation.ti,ab,kw. |
376 |
|
16 |
Professional identity formation.ti,ab,kw. |
241 |
|
17 |
*Professional Competence/ |
11751 |
|
18 |
*Professional Role/ |
6495 |
|
19 |
*Professionalism/ |
836 |
|
20 |
12 or 13 or 14 or 15 or 16 or 17 or 18 or 19 |
24196 |
|
21 |
impostor.ti,ab,kw. |
169 |
|
22 |
imposter.ti,ab,kw. |
148 |
|
23 |
fraud.ti,ab,kw. |
4102 |
|
24 |
fake.ti,ab,kw. |
1772 |
|
25 |
impost*rism.ti,ab,kw. |
16 |
|
26 |
intellectual fraud*.ti,ab,kw. |
7 |
|
27 |
(impost*r adj3 syndrome).ti,ab,kw. |
57 |
|
28 |
(impost*r adj3 phenomenon).ti,ab,kw. |
63 |
|
29 |
*Adaptation, Psychological/ |
43405 |
|
30 |
*Self Concept/ |
25641 |
|
31 |
*social identification/ |
5255 |
|
32 |
Self concept.ti,ab,kw. |
5240 |
|
33 |
21 or 22 or 23 or 24 or 25 or 26 or 27 or 28 or 29 or 30 or 31 or 32 |
80945 |
|
34 |
20 and 33 |
597 |
|
35 |
education, medical/ or *education, medical, continuing/ or *education, medical, graduate/ or *education, medical, undergraduate/ |
108815 |
|
36 |
*Education, Nursing/ |
24454 |
|
37 |
*Education, Allied Health/ |
0 |
|
38 |
*Education, Clinical/ |
0 |
|
39 |
education, medical/ or education, nursing/ or education, pharmacy/ or education, public health professional/ |
96076 |
|
40 |
35 or 36 or 37 or 38 or 39 |
147396 |
|
41 |
11 and 34 and 40 |
17 |
Table 2: Search strategy conducted in Ovid MEDLINE on November 6, 2020
C. Eligibility Criteria
To be eligible for inclusion in the study, articles were required to satisfy the following criteria:
1. Population: This scoping review will consider literature that included educators within the healthcare context. Educators can include those of any age, gender, culture or geography.
2. Concept: There are two concepts that will be examined in this review, transition in professional identity and impostor phenomenon. This review will include the definition of the concepts, the theoretical, conceptual and the measurement of both concepts.
3. Context: This review will consider literature written in English, from any healthcare context with no restrictions on geographical location, or cultural factors.
D. Selection of Articles
One hundred and twenty-one articles were collated and citations, title and abstract were retrieved. An initial check identified one duplicate, which was removed. Titles and abstracts of the 120 articles were screened by three independent reviewers (KF, FN, BP) for assessment against the inclusion criteria for the review. Thirty-three articles were found to meet the inclusion criteria and progressed to full text review. Two researchers (KF, BP) conducted a full text review, recording reasons for exclusion. Disagreements were resolved through discussion, and consensus. Based on the Joanna Briggs Institute recommendations on scoping review methods, no critical appraisal of methodological quality was undertaken (The Joanna Briggs Institute, 2017).
E. Charting the Data
A data-charting form to determine which data to extract was jointly developed by two researchers (KF, SC). Two researchers (KF, BP) independently charted the data, then discussed the results and edited the data-charting form as required. A third researcher (FN) verified the data.
F. Collating, Summarising and Reporting the Data
Data was abstracted on article characteristics including country of publication, population of interest, study aim, sample size, study design, data collection methods, and findings related to the concepts of professional identity and impostor phenomenon.
III. RESULTS
One hundred and twenty-one abstracts were identified from six databases, 33 full text articles were reviewed, and 8 full text articles were analysed (See Figure 1). Of the included articles five were conducted in the USA (Cranmer et al., 2018; Heinrich, 1997; O’Sullivan & Irby, 2014; Stone et al., 2002; Talisman et al., 2015), and one in each of Australia (Higgs & McAllister, 2007), Canada (Lieff et al., 2012), and the United Kingdom (Andrew et al., 2009) (Table 3). In relation to the population of healthcare educators, four articles involved those working in medicine (Cranmer et al., 2018; O’Sullivan & Irby, 2014; Stone et al., 2002; Talisman et al., 2015), two in nursing (Andrew et al., 2009; Heinrich, 1997), one in speech pathology (Higgs & McAllister, 2007), and one involving healthcare educators from multiple professions (Lieff et al., 2012). Five studies adopted a qualitative approach, such as interviews or narrative responses, (Andrew et al., 2009; Higgs & McAllister, 2007; Lieff et al., 2012; O’Sullivan & Irby, 2014; Stone et al., 2002), one employing a quantitative approach (Cranmer et al., 2018), one mixed methods (Talisman et al., 2015), and one article was a program description (Heinrich, 1997).

Figure 1: PRISMA flow diagram
|
Article |
Country |
Population |
Study aim |
Sample size (n) |
Study design |
Data collection method |
Findings |
|
Andrew et al. (2009) |
UK |
Nursing |
To explore online communities for novice educators to develop professional identity |
14 |
Qualitative content analysis |
Web blog |
Communities of practice can help in the development of professional identity |
|
Talisman et al. (2015) |
USA |
Medicine |
To explore the impact of teaching the mind-body medicine course on course facilitator’s professional identity |
50 |
Mixed Methods cross sectional design |
Survey including the FMI & PSS tools, & open-ended questions |
Participation as a facilitator in a mind-body medicine program has tangible positive outcomes for the professional identity of facilitators through improved communication, connection, empathy, and self-confidence. |
|
Stone et al. (2002) |
USA |
Medicine |
To examine factors that preceptors perceive as important to their identity as teachers |
10 |
Qualitative |
Semi-structured interviews |
Preceptors associate strong feelings with their identity as teacher. Four aspects of teacher identity are as follows: humanitarianism; adult learning principles; benefits and drawbacks, and image of self as teacher. Teacher identity was not associated with student learning. Faculty development can foster preceptor identity as teacher. |
|
O’Sullivan and Irby (2014) |
USA |
Medicine |
To examine identity formation of part time faculty developers |
29 |
Qualitative |
Semi-structured interviews |
Professional identity is fluid, and evolves over time. Faculty development, particularly developing others has a direct impact on this. |
|
Lieff et al. (2012) |
Canada |
Multiple professions |
To understand the factors that relate to the formation and growth of academic identity |
43 |
Qualitative case study approach |
Reflective paper and focus groups |
Academic identity formation is influenced by personal, relational and contextual factors, and that this identity the motivation, satisfaction, and productivity of health professional educators. |
|
Higgs and McAllister (2007) |
Australia |
Speech Pathology |
To examine the preparation and professional development of clinical educators based on research into the experiences of being a clinical educator |
5 |
Qualitative approach using hermeneutic phenomenology and narrative inquiry |
Interviews |
The model of The Experience of Being a Clinical Educator, emphasising six dimensions: a sense of self, of self-identity; a sense of relationship with others; a sense of being a clinical educator; a sense of agency or purposeful action; dynamic self-congruence; and the experience of growth and change, can be used as the basis for helping clinical educators to reflect on what it means to be a clinical educator Faculty development activities that include reflective strategies can assist the educator transition from novice to expert. |
|
Heinrich (1997) |
USA |
Nursing |
To describe an educational interventional designed to assist nurses who experience impostor phenomenon as they negotiate professional transitions |
Not stated |
Program description |
Faculty/author observation |
Impostor phenomenon is prevalent among nurses as they negotiate professional identity transformation, and that the use of metaphors in faculty development programs can be effective in aiding this transition. |
|
Cranmer et al. (2018) |
USA |
Medicine |
To describe the impact of a faculty mentoring program on the retention, promotion and professional fulfilment of junior faculty members |
23 |
Quantitative |
Survey |
Participation in a mentoring program has a positive effect on confidence, self-efficacy and skills, and that participation can assist new academic s develop their academic role and achieve professional fulfilment by fostering strong collegial and social relationships, ultimately leading to career satisfaction. |
Table 3. Summary of extracted data from the included articles
Articles identified several key influences when describing the professional identity of healthcare educators (Figure 2). Seven articles describe the healthcare educator’s interaction with others as having a positive influence on professional identity (Andrew et al., 2009; Heinrich, 1997; Higgs & McAllister, 2007; Lieff et al., 2012; O’Sullivan & Irby, 2014; Stone et al., 2002; Talisman et al., 2015). Interactions with peers was identified as being key to clinicians successfully adopting an educator professional identity. One study found that by providing opportunities for informal discussions and social interactions amongst peers, healthcare educators reported a sense of belonging which was found to be essential in identity formation (Lieff et al., 2012). These findings were supported by Andrew et al. (2009) who found that online communities of practice were effective in supporting new educators in developing their professional identity.

Figure 2. Key influences of professional identity
Interactions between the novice and expert educators were reported to have both a positive and negative influence on healthcare educators as they construct their educator identity. Two studies described the positive impact of formal mentoring programs, one as a means of maintaining a link to their clinical identity (Andrew et al., 2009), and the other as a tool to successfully negotiate the role transition (Cranmer et al., 2018). Lieff et al. (2012) reported that whilst certain individuals are motivated by experts, seeing them as role models, others were intimidated, discouraged, and overwhelmed by the interaction with the expert. Comparing oneself to others has the potential to reinforce or inhibit the development of the healthcare educator identity (Lieff et al., 2012).
The role of faculty development activities on educator professional identity was reported by five studies (Cranmer et al., 2018; Heinrich, 1997; Higgs & McAllister, 2007; Lieff et al., 2012; Stone et al., 2002). Three studies recommended that faculty development programs include content on fostering the development of identity as a healthcare educator (Higgs & McAllister, 2007; O’Sullivan & Irby, 2014; Stone et al., 2002). One study recommended using faculty development activities to remind clinicians of their existing role as educators to patients as a means of increasing their confidence and enhance educator identity (Stone et al., 2002). Another study identified the importance of faculty development programs in facilitating interactions with other healthcare educators with varying levels of expertise, that foster a sense of belonging (Lieff et al., 2012).
The perceptions of others was found to have an influence on professional identity (Andrew et al., 2009; Lieff et al., 2012; O’Sullivan & Irby, 2014). One study reported that an evolving identity can be strengthened when the educator was seen by others as an educator, validating the new identity. The opposite was also found to be true where the perceptions of others that one is an educator could place a high level of anxiety on the emerging identity not yet fully embraced (Lieff et al., 2012). The influence which holding the title of healthcare educator had on an emerging identity is also linked to the perceptions of others. When labelled and referred to by others as an educator two studies found that professional identity as an educator was reinforced (Lieff et al., 2012; Stone et al., 2002).
Three studies found that the ability to learn and speak the language of the healthcare educator influenced how individuals developed their professional identity (Lieff et al., 2012; O’Sullivan & Irby, 2014; Stone et al., 2002). O’Sullivan and Irby (2014) found that sharing a common healthcare educator language increased deeper relationship between educators, with Lieff et al. (2012) reporting that acquiring the right language provided credibility and legitimacy. A strong sense of professional identity was linked to motivation to educate, with one study suggesting that a desire to teach correlated with satisfaction in the role (Stone et al., 2002).
Aspects of identity alignment was found to be key in a healthcare educator’s professional identity formation (Andrew et al., 2009; Lieff et al., 2012; O’Sullivan & Irby, 2014; Stone et al., 2002). One study of novice nurse educators described the tension experienced when managing the dual identities of clinician and educator, and the stress that maintaining dual roles places on these nurses (Andrew et al., 2009). Another study looking at multiple healthcare professions highlighted this struggle, with participants facing the dilemma of how they can excel in both identities simultaneously (Lieff et al., 2012). Exploring physician educators, the study by Stone et al. (2002) found that the identities of clinician and educator were interwoven.
Four studies reported that as self-confidence developed so too did professional identity (Cranmer et al., 2018; Heinrich, 1997; Lieff et al., 2012; Talisman et al., 2015). Data from the study by Lieff et al. (2012) revealed that just as self-confidence ebbed and flowed during a healthcare educator’s role transition, so too did their identity, resulting in feeling like an impostor. Talisman et al. (2015) found that as self-confidence grew fear of rejection by colleagues became less, and that self-confidence in ones’ professional identity opened up opportunities to develop as a healthcare educator.
Only one study (Heinrich, 1997) made specific reference to the concept of impostor phenomenon, describing an educational program using metaphors as a corrective tool for those who experience feeling like a fraud. The authors do not provide any data on the prevalence of impostor phenomenon in the population of healthcare educators, nor do they provide any results on the impact of the educational program described.
IV. DISCUSSION
Healthcare educators manage multiple identities, from social and cultural, to gender and religious, however professional identity tends to contribute a large part of an individual’s overall identity. A change in professional identity brings with it inconsistencies between the old and the new, producing anxiety and discomfort, as the individual navigates this transition phase through which identity is reconstructed (Beech, 2010). In answering the review question, ‘How is professional identity and impostor phenomenon described in the literature about healthcare educators?’ the findings indicate that in relation to professional identity, clinicians who become educators experience identity ambiguity, in line with the theory of rites of passage described by Van Gennep (Kulkarni, 2019; Petersen, 2017). Characteristics of impostor phenomenon include anxiety, lack of self-confidence, depression, and frustration (Heinrich, 1997; Hibberd, 2019). While the literature describes the experiences of healthcare educators as they strive to solidify their professional identities, this review suggests that despite impostor phenomenon being described since the 1970’s, the reporting of the phenomenon in the healthcare literature has only occurred in recent years, impostor phenomenon is not being measured amongst healthcare educators.
For the secondary question in this review ‘How is professional identity of healthcare educators influenced by imposter phenomenon?’ we found that there are key influences (Figure 2) that can be harnessed, through faculty development activities, to assist individual’s transition to Van Gennep’s third phase, aggregation, which is the final step in transitioning to a new career and establishing a new professional identity.
Creating opportunities for interactions with others, both peers and experts, through formal and informal interactions, has a positive impact on professional identity construction (Lieff et al., 2012; O’Sullivan & Irby, 2014; Stone et al., 2002). A community of practice has been described as a collection of individuals who have a shared interest and who wish to deepen their knowledge, where participation provides members an opportunity to learn from one another (Wenger, 2010). The opportunity to engage in a community of practice enables the novice healthcare educator to construct their identity by comparing themselves with others, “boosting their confidence and solidifying their identities as educators” (Lieff et al., 2012; Wenger, 2010).
Communities of practice have been used in the healthcare sector in a variety of forms and with varying purposes (Dickinson et al., 2020; Ranmuthugala et al., 2011). Elements of social cognitive theory (Bandura, 1986) and social comparison theory (Bonifield & Cole, 2008) underpin the outcomes that result from participating in a community of practice, whereby members learn through observing the behaviour of others. If the purpose of a community of practice is to assist in professional identity formation, membership needs to be carefully cultivated as the findings of this study acknowledge the potential negative influence ‘experts’ can have, as other members compare themselves, possibly viewing themselves as inadequate (Lieff et al., 2012).
The formation of single-disciplinary communities of practice should be considered given that this study has revealed healthcare educators from nursing and medicine experience their identity alignment differently. Nurses were reported as struggling with managing the dual identities of clinician and educator (Andrew et al., 2009), whereas the physicians viewed them as interwoven (Stone et al., 2002).
Faculty development activities traditionally focus on providing healthcare educators with the knowledge and skill required to perform a new role. Adopting a new professional identity as a healthcare educator involves more than acquiring new skills, but also new behaviours and attitudes (Ibarra, 1999). The findings of this review support the addition of a specific focus on fostering professional identity as part of any faculty development program for new healthcare educators (O’Sullivan et al., 2021). Such inclusions to faculty development activities could be used to emphasize the skills that clinicians have as educators, skills that are transferable to their role in teaching emerging or current clinicians (Stone et al., 2002).
This review has revealed the tension that healthcare educators may experience as they transition from one professional identity to another, as well as the struggles in balancing dual identities. The impact of this identity misalignment on the individual could result in levels of stress that see the individual reverting to their clinical professional identity and withdrawing from the healthcare educator workforce. Healthcare training organisations need to ensure that strategies such as developing communities of practice and faculty development activities are engaged to support healthcare educators on their rite of passage to developing their healthcare educator identity.
Whilst several tools to measure impostor phenomenon exist, including the Clance Impostor Phenomenon Scale (CIPS), Harvey Impostor Scale, Perceived Fraudulence Scale and Leary Impostor Scale, Mak et al. (2019) report that no scales have been validated for use with healthcare educators, a finding supported by this review.
Our findings indicate a paucity of articles on the influence of impostor phenomenon on healthcare educators as they align their clinical and educator identities. This review has described the influences on professional identity that can be harnessed to address identity ambiguity, resulting in improved job satisfaction, employment retention, ensuring a sustainable healthcare education workforce.
A. Limitations of the Review
Six databases across health and education were included; it is possible that additional articles may have been identified if different databases were searched. We did not comprehensively search the gray literature beyond conference abstracts, protocols, and dissertations. By limiting our coverage of articles only published in English we may have missed important studies published in other languages, potentially resulting in a regional bias. As no critical appraisal of methodological quality was undertaken the reliability of some findings may be limited. With the ever-changing use of language the search terms selected related to the concepts of professional identity and impostor phenomenon may not be exhaustive.
V. CONCLUSION
The influence of impostor phenomenon on the professional identity alignment in healthcare educators has the potential to negatively impact the education of the current and future healthcare workforce. This review is a starting point for individuals and organisations involved in health professions education, and faculty development. It offers insight to the under examined understudied but potentially important prevalence and impact of impostor phenomenon in healthcare educators and the professional identity ambiguity experienced by clinicians as they take on the role of healthcare educator. This review highlights the need for further research into the prevalence of impostor phenomenon in healthcare educators across different settings, as well as exploring the experience and influence of impostor phenomenon on professional identity.
Notes on Contributors
KF led the design and conceptualisation of this work, drafted the protocol, developed the search strategy, and conducted the search, data extraction, analysis, discussion and conclusion. SC and DN were involved in the conceptualisation of the review design, specifically in establishing the review question as well as the inclusion and exclusion criteria, provided feedback on the manuscript. BP, FN and SC guided the conceptualisation and design of the study and participated in data analyses and have revised all drafts of the manuscript. All authors approve the publishing of this manuscript.
Ethical Approval
Ethics approval was granted by The University of Western Australia Human Research Ethics Committee: RA/4/20/5061.
Data Availability
All relevant quantitative data are within the manuscript.
Acknowledgement
The authors would like to acknowledge Terena Solomons, Faculty Librarian, for her support and guidance in the development of the search strategy.
Funding
This work has not received any external funding.
Declaration of Interest
All authors declare that there are no conflicts of interest.
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*Kirsty J Freeman
Duke-NUS Medical School
8 College Road,
Singapore 169857
Tel: +65 89219676
Email: kirsty.freeman@duke-nus.edu.sg
Submitted: 1 March 2021
Accepted: 13 September 2021
Published online: 4 January, TAPS 2022, 7(1), 9-20
https://doi.org/10.29060/TAPS.2022-7-1/RA2460
Cindy Shiqi Zhu1, Ryan Kye Feng Yap2,3, Samuel Yong Siang Lim2,3, Ying Pin Toh2,4 & Victor Weng Keong Loh1,2
1Department of Family Medicine, National University Health System, Singapore; 2Division of Family Medicine, Yong Loo Lin School of Medicine, National University of Singapore, Singapore; 3Ministry of Health Holdings, Singapore; 4HCA Hospice, Singapore
Abstract
Introduction: Humanistic values lie at the heart of medicine. In the wake of professional breaches among health care professionals, the place of humanistic values in medical training has been the subject of much debate and development in the literature. This scoping review aims to map the current understanding of how humanism in the Asian socio-cultural context may be understood and applied, and how the strengthening of humanistic values may be further integrated into medical schools in Asia.
Methods: Arksey and O’Malley’s approach to scoping reviews was used to guide the study protocol. Databases PubMed, ERIC, EMBASE, Scopus, CINAHL, and Web of Science were searched for articles on humanism and medical education in Asia. Data charting and thematic analysis were performed on the final articles selected.
Results: Three hundred and six abstracts were retrieved, 93 full-text articles were analysed, and 48 articles were selected. Thematic analysis revealed four themes on the need to strengthen humanistic values, the challenge of finding a common framework and definition, opportunities in medical school for curriculum design and training, and the need for validated tools in program evaluation in Asia.
Conclusion: Themes highlighted in this review show an increasing recognition amongst Asian medical educators of the importance of inculcating humanistic values into medical training. Further research and ongoing discussion are needed to develop culturally relevant, effective, and integrative curricula in order to promote humanistic attitudes and behaviours among medical students and physicians in Asia.
Keywords: Humanism, Asia, Medical Education, Medical Students, Admission, Curriculum, Mentorship, Assessment, Medical Humanities, Humanistic Values
Practice Highlights
- This review maps how medical schools in Asia impart humanistic values.
- There is a pressing need to strengthen humanistic values among medical students in Asia.
- The outcomes of current strategies are varied; mentorship and reflection on experience are crucial.
- There is much scope for further research in culturally relevant pedagogy that may impart humanism.
- Validated tools need to be developed for evaluating interventions to impart humanism in healthcare.
I. INTRODUCTION
Humanistic values lie at the heart of medicine. Humanism in health care has been defined as “an intrinsic set of deep-seated convictions about one’s obligations toward others”, and “devotion to human welfare”, characterised by a respectful and compassionate relationship between physicians, their patients, and other members of the healthcare team (Cohen, 2007; Gold, 2018).
Recent increased interest in the development of humanism in medical education (Maheux et al., 2000; Moyer et al., 2010; Wald et al., 2015) may be in response to concerns regarding the erosion of humanistic qualities among medical professionals (Haque & Waytz, 2012; Thibault, 2019). The push for medical humanism gained momentum through various advocacy movements, such as the Arnold P. Gold foundation in the United States, where the ‘IECARES’ framework was created to facilitate systematic discourse and study of humanism (Gold, 2018).
Medical educators in Asia have long recognised that humanistic traits are key to the art of medicine. They recognise that humanistic values have a positive effect on the patient-physician relationship, correlate positively with patient satisfaction, positively influence treatment outcome and adherence, and help maintain harmony in the working environment (Asai et al., 2007; Chiu et al., 2009; Saw, 2018; Song et al., 2017; Tokuda et al., 2008). Training in humanistic attitudes may therefore provide ballast to the thorny relationships sometimes seen in medical practice. In China, for example, more than 70% of doctors have experienced medical violence in hospitals, and strengthening humanistic values during medical training has been proposed as an urgent and important strategy to counteract this phenomenon (Hu, 2016).
Published studies from Asian medical training contexts that examine the perception, pedagogy, and assessment of humanistic values, and how humanism education frameworks derived from Western sociocultural contexts resonate with the cultural values, social history, and healthcare infrastructure in Asia are however relatively scarce.
As a social construct (Cohen, 2007; Kelly & Dornan, 2016; Rios, 2016), the discourse on humanism in Asian medical education and medical practice must consider cultural and contextual distinction from the main body of current literature that stems mainly from the West (Claramita et al., 2013; Schouten & Meeuwesen, 2006; Tsai, 2001). This study aims to explore how humanism has been understood and applied in medical education in the Asian sociocultural context by scoping current knowledge and evidence.
II. METHODS
A preliminary literature review revealed that existing literature on humanism in medical education in Asia was heterogeneous and limited. As such, a scoping review methodology was selected (Thomas et al., 2017). Arksey and O’Malley’s approach to scoping reviews was used to guide the study protocol (Arksey & O’Malley, 2005). Ethics approval was not required for this study, as it does not involve human subjects or data.
A. Identifying the Research Question and Relevant Studies
This study aims to provide an overview of the current knowledge on humanism in Asian medical education, identify successes and deficiencies in current practice, and guide further research.
The PICOS format was used to structure the research question for the literature search (Table 1). While alternate frameworks of humanism such as the Interactive Heart and Head model (Montgomery et al., 2017) and the outcome-oriented approach (Ferry-Danini, 2018) were considered, the authors decided that the Gold Foundation’s IECARES framework which knit together different strands of the humanism construct into a meaningful cohesive unit was most suited as a scaffold for our search terms. We thus included studies of any design on humanism and its core characteristics (Integrity, Excellence, Compassion & Collaboration, Altruism, Respect & Resilience, Empathy, and Service) as defined by the Gold Foundation’s IECARES framework), among medical students and educators in Asia. We excluded articles in foreign languages, on non-Asian populations, and allied health professionals (e.g. dentistry, pharmacy, nursing students). The search strategy was formulated through discussions between the authors and a medical librarian (A.C). Comprehensive search terms were constructed to expansively identify studies containing any synonyms or variation of three key concepts: humanism, medical education, and Asian countries and regions as defined by the United Nations Statistical Division (United Nations Statistics Division, n.d.). Six databases – PubMed, ERIC, EMBASE, Scopus, CINAHL, and Web of Science were searched.
|
PICOS Table |
Inclusion Criteria |
Exclusion Criteria |
|
Population |
Medical students and practising physicians including residents in Asia |
Allied health specialities such as nursing, pharmacy and physiotherapy. Non-medical specialities such as dentistry. Studies from non-Asian countries and regions |
|
Intervention |
Studies on humanism and its core characteristics (integrity, excellence, compassion, altruism, respect, empathy, and service) as defined by the GOLD foundation |
|
|
Comparison |
N/A |
N/A |
|
Outcome |
Definition of humanism Similarities and differences between Asian and Western concepts of humanism Perceptions on the integration of humanism as a subject/concept in medical education Methods of teaching humanism Assessment of humanistic characteristics and behaviour Suggested time point in training for teaching humanism |
|
|
Study Design |
All study designs and article types were included (observation studies, cross-sectional studies, nominal group studies, Delphi study, literature review, and scoping review) |
Studies published in a non-English language |
Table 1: PICOS Table of Inclusion and Exclusion Criteria
B. Study Selection
The selection process for articles is summarised in the PRISMA format (Moher et al., 2015) in Figure 1. Three hundred and six abstracts were identified through the initial search and reviewed after the removal of duplicates. Ninety-three full-text articles were examined to determine suitability for inclusion according to the selection criteria. Forty-eight full-text articles were included in the final review for thematic analysis.

Figure 1. PRISMA Flowchart
C. Data Charting
Braun and Clarke’s inductive approach to reflective thematic analysis was utilised (Braun & Clarke, 2013, pp. 248-273). Two researchers (CZ and RY) independently reviewed the studies. Articles were read and analysed in detail, and key ideas were recorded into a data abstraction coding sheet (Zhu et al., 2021a). Frequently discussed ideas were identified and generated into a list of initial themes, which were added to a data extraction form (Zhu et al., 2021b). The researchers iteratively reviewed the independently extracted themes for agreement. This entailed a familiarisation with the depth and breadth of current knowledge through literature review and immersion in the derived data. The researchers subsequently ensured consistency in data extraction by applying the same coding sheet and data extraction forms on the entire data set, forming a template that included all the key ideas that were coded. Sessions for peer debriefing were set up to discuss more complex ideas by discussing each researchers’ interpretation all the while ensuring relevance to the research question.
D. Collating, Summarising, and Reporting Results
Codes and initial themes from the data abstraction sheet were reviewed and summarised into four final themes based on semantic and conceptual similarity. The themes were refined during the abstraction phase, and multiple discussions were conducted amongst all authors to achieve consensus on their definition and content. The results are reported in figures and narrative form below.
III. RESULTS
The final articles included in this review consisted mainly of cross-sectional studies of survey-based quantitative or mixed-method design and commentaries/essays by medical educators. There were a smaller number of nominal group studies, literature reviews, one Delphi study, and one scoping review on medical professionalism (Figure 2). East Asian studies (China, Taiwan, Japan, and Korea) comprised 58.33% of the articles included, South Asian (India, Pakistan, and Bangladesh) studies accounted for 16.7%, while studies from West Asia (Israel, Lebanon, Saudi Arabia) and Southeast Asia (Malaysia, Singapore, and Thailand) each accounted for 12.5% (Figure 3). The articles ranged in publication date from 1995 to 2018. Notably, there was a steady increase in the number of articles over this period (Figure 4). Thematic analysis revealed the following themes on humanism in Asian medical education (Zhu et al., 2021a, 2021b).

Figure 2. Graphical representation of article types included in the current review

Figure 3. Region of origin of articles included in the current review

A. Training in Humanistic Values: A Pressing Need in Asian Medical Schools
The common refrain of concern for the current state of medical students’ and physicians’ humanistic qualities was highlighted in many articles from several Asian countries and regions. Issues related to breaches of professional and ethical behaviour among medical students and young physicians were widespread and of serious concern to medical educators and the general public in Japan (Tokuda et al., 2008). Taiwanese educators lamented a lack of dedication and personal commitment among young Taiwanese physicians compared to their predecessors (Chiu et al., 2010). In Pakistan, concerns regarding the deterioration of humanism and professional values in medicine were raised, with students overestimating the self-rated quality of their bedside manner compared to objective assessments (Farooq et al., 2013). Bhatia et al from India indicated that humanistic traits such as empathy, caring, altruism, and compassion were often underdeveloped in medical students and doctors (Bhatia et al., 2013). In China, medical students were described to be lacking in humanistic concerns, humanistic knowledge (cultural, geographical, historical), and awareness of the importance of humanism education (Liu & Li, 2012). A cross-sectional study of emergency physicians in Singapore found that they were perceived to be weak in humanistic traits including patient communication, holistic management, and professional relationship with colleagues (Fones et al., 1998). There was a clear and pressing need to foster humanistic values in medical training in Asian medical schools (Asai et al., 2007; Chiu et al., 2009; Hu, 2016; Saw, 2018; Song et al., 2017; Tokuda et al., 2008).
B. “Seeking the Welfare of the Other”: Unity Amidst Diversity of Meanings of Humanistic Values
Studies on Asian medical humanism adopted definitions and frameworks from the West, such as the Gold Foundation’s IECARES framework, and ABIM’s charter of physician professionalism (Chiu et al., 2009; Tsai et al., 2007). However, the direct application of these definitions and frameworks in Asia has been questioned (Chiu et al., 2009; Wang et al., 2016){Chiu, 2009 #53}. It has been recognised that the interpretations of medical humanism may vary due to the influence of local cultural, religious and philosophical systems, as well as difficulties in translating abstract concepts such as “ethics” that have been derived from a Western context (Ho et al., 2014; Pan et al., 2013; Qian et al., 2018; Zhang & Cheng, 2000).
While Western notions of humanism dichotomised physicians’ professional and personal lives, studies found that the collectivism imbued in East Asian physicians underpinned by Confucian cultural traditions blurred the lines between one’s personal and societal roles (Ho et al., 2014). Pan et al. (2013) commented that healthcare professionals in China considered the Western-derived term of “ethics” as being external to the individual, and thus ranked it low on the list of desired professional values in deference to “moral character” which was perceived to be more innate. The Confucian collectivistic slant could further be gleaned in concepts such as guanxi – the fostering of social relationships through the mutual exchange of favours, renai – “humane love” and gongxin or “public-spiritedness”. Traditional Chinese medical ethics, while influenced by two other major traditions – Taoism which leaned toward the pursuit of longevity, and Buddhism whose goal was the transcendence of the endless cycles of rebirth through non-attachment and garnering of merit, nonetheless had Confucianism as its core position (Zhang & Cheng, 2000).
While Jiang and Liu from mainland China proposed a narrative definition of humanistic medicine as “an interdisciplinary science that synthesizes knowledge concerning medical philosophy, medical ethics, medical law, medical history, medical sociology, medical logic, and doctor-patient communication” (Jiang & Liu, 2014), Wong from Taiwan has proposed the same to be “[a service environment where] patient welfare, patient autonomy, and social justice take primacy, and [practitioners] offer charitable and dignified treatment” (Wong et al., 2012). Among Asians of the Muslim tradition, Al-Eraky et al. (2014) described a four-gates model that pointed to four relationships the Muslim-Arab medical professional did well to align him/herself with; these include right relationships with the self – self-awareness, with the task-at-hand – excellence and reflective practice, with others – respect of patients and team members, and with God – self-awareness and right relationship with the Divine (Al-Eraky et al., 2014). Meanwhile, the perspective of patients in Singapore and Israel while highlighting the importance of moral-humanistic traits such as empathy highly, nonetheless ranked professional expertise above all other traits (Fones et al., 1998; Schattner et al., 2004).
Amid the broad differences in individual differences in how humanistic values were articulated regionally – for instance, the reference to collectivism in the East Asian context, and the reference to the divine in the Arab-Muslim context – these expressed how each sociocultural context sought that common humanistic goal of “seeking the welfare of the other.” We propose that the universal attributes of the IECARES framework (Gold, 2018) arguably encompasses these values.
C. Humanistic Values in Medical Training
1) Select for humanistic values:
For medical admissions to successfully select candidates that would become humanistic and competent medical professionals at the end of training, any process for entry into medical school based narrowly on academic criteria was inadequate. Authors argued that in addition to academic performance, medical admissions processes should include involvement in community work, extra-curricular activities, and the consideration of recommendation letters to better reflect the humanistic attributes of candidates that academic performance alone would not capture (Chiu et al., 2009; Lee & Ahn, 2004; Tokuda et al., 2008)
2) An afterthought in planning:
As a non-traditional curricular item, the introduction of humanism learning activities into already heavily packed curricula would often be met with resistance and/or inertia, be ranked lower in priority (Rao & Rao, 2007; Tokuda et al., 2008) and thereby poorly integrated into Asian medical school curricula (Liu & Li, 2012; Rao & Rao, 2007). When these existed in the curriculum, humanism courses were usually of short duration, offered as an elective (Liu & Li, 2012; Qian et al., 2018; Wang et al., 2016), and scheduled at unfavourable time slots (Kosik et al., 2014; Notzer et al., 2005). Students were often hard-to-manage and poorly motivated (Tsai et al., 2007; Woratanarat, 2014), and faculty would often have variable credentials (Liu & Li, 2012). Compounding this was the common experience of observing humanistic values being sidelined by busy healthcare providers on entering the workforce (Tsai et al., 2007).
Caught where holistic care is valued. Humanistic values would be best caught in specialities that prioritised the holistic care of individuals and families such as Family Medicine. Authors lamented how paternalistic medical cultures (Farooq et al., 2013) prioritised the draw of cutting-edge technologies and hospital specialities in the curriculum (Akhund et al., 2014) over disciplines where humanistic biopsychosocial (Engel, 1977) care was explicitly valued (Biderman, 2003; Iqbal, 2010; Rao & Rao, 2007).
3) Begin early, continue longitudinally:
Asian medical educators generally agreed that learning humanistic values should start early, and continue into post-graduate education, with contextualisation of how these could be applied at different workplace settings (Biderman, 2003; Karunakaran et al., 2017; Kosik et al., 2014; Qian et al., 2018; Singh & Talwar, 2013; Wang et al., 2016). The Medical Council of India recommended that humanistic values be introduced in the early pre-clinical years to students who often harboured ideals and a sense of duty to their home communities before these sentiments waned with further training (Karunakaran et al., 2017). These learning opportunities should then extend longitudinally into post-graduate years when values may be challenged in the face of real-world challenges in clinical practice (Biderman, 2003; Singh & Talwar, 2013; Wang et al., 2016).
4) Learning methods: Experiences and reflection:
A range of teaching methods has been tried in the attempt to impart humanistic values in Asia. In addition to lecture-based learning, it was recommended that interactive experiential learning activities where humanistic attributes were practised should be designed into the curriculum (Wang et al., 2016). The Silent Mentor Program where students met and interacted with the families of human cadaver donors, listened to their narratives, and respectfully participated in culturally and religiously appropriate ceremonies, was an example of a successful program where students learnt to integrate humanistic values as they learnt about human anatomy (Karunakaran et al., 2017; Rao & Rao, 2007; Saw, 2018). Other teaching activities include the use of art in Hong Kong to prompt self-awareness and empathy (Potash & Chen, 2014), the use of film and photography (Kosik et al., 2014; Lee & Ahn, 2004; Nakayama, 2009; Woratanarat, 2014), and training in communications skills that integrated interpersonal- and clinical- skills training (Biderman, 2003; Kaga & Asakage, 2007; Yazigi et al., 2006), narrative medicine (Chiu et al., 2009) and community humanitarian work (Chen & Chou, 2015; Wang et al., 2016). Courses in the humanities and social sciences, such as history, literature, ethics, law, and medical social studies have also become part of some medical curricula; they provide insight into the human condition and have been successfully used to foster humanistic qualities in medical students (Fones et al., 1998; Lee & Ahn, 2004; Liu & Li, 2012; Song & Tang, 2017). The co-design and co-facilitation of medical humanities course of home-faculty based basic scientists or clinicians with social scientist colleagues as opposed to having social scientists running a programme solo was a promising curriculum strategy that legitimised and contextualised the importance of learning the medical humanities (Rider et al., 2014; Singh & Talwar, 2013).
5) Mentorship and role-modelling crucial:
Fostering strong and dedicated mentor-mentee relationships is crucial for the development of humanistic traits through positive role-modeling (Bhatia et al., 2013; Islam et al., 2014). Positive attributes in mentors motivated learners to model their humanistic behaviour (Bhatia et al., 2013; Chiu et al., 2009; Farooq et al., 2013; Islam et al., 2014; Singh & Talwar, 2013), whereas negative behaviours in the informal and hidden curriculum constituted a formidable counter-influence (Akhund et al., 2014; Salam et al., 2012; Wong et al., 2012). Authors highlighted the importance of faculty development where faculty learnt to internalise their responsibility as role models; strengthened awareness of their learner’s needs, expectations, and feelings; and recognised how as mentors they unwittingly enabled or hindered the positive development of humanistic attitudes among learners (Biderman, 2003; Liu & Cheng, 2017; Notzer et al., 2005; Rao & Rao, 2007).
D. Program Evaluation: Need for Validated Tools
A small number of articles in this review examined how humanism was evaluated in Asian medical schools. Most used self-assessment tools developed in Western contexts. For example, the Jefferson Scale of Physician Empathy (JSPE) has been validated in several Asian cultures and languages and has a version for medical students (Mostafa et al., 2014). Taiwanese educators have translated and applied a 32-item self-administered questionnaire reflecting students’ perception of seven characteristics of professionalism defined by the American Board of Internal Medicine, many of which overlap with humanistic traits (Tsai et al., 2007). A novel instrument to measure students’ perception of personal attributes including honesty, respectfulness, and compassion was developed and validated by Malaysian educators, which included both a Likert scale and open-ended questions (Salam et al., 2012).
Few observer-rated and arguably more objective methods of humanistic behaviours were identified in this review. In a limited number of studies, the 360-degree peer evaluation was well received for evaluation of humanistic skills among physician trainees and residents (Tham, 2007; Wang et al., 2016), whereas the Defining Issues Test (DIT) may be a better tool for medical students with little working experience (Wang et al., 2016).
The need to develop validated methods to assess humanistic attributes was recognised, both to evaluate the effectiveness of teaching at the programmatic level (Tsai et al., 2007), as well as to identify students who required remediation and guidance in their professional development (Liu & Cheng, 2017).
IV. DISCUSSION
The current article presents a scoping review of peer-reviewed publications on humanism in Asian medical education. The four themes identified include the need to strengthen humanistic values among Asian medical students and physicians; the challenge of finding a common conceptual framework for operationalising humanistic values in Asia; opportunities in medical school to foster humanistic values at admissions, in curriculum planning, implementation within disciplines which teach holistic care, the use of different pedagogies, the role of mentorship, and fourthly the need for validated tools in program evaluation.
This review encompassed a diversity of types of articles and broad geographical representation.
Several findings of this review resonate with international literature. Both Western and Asian literature highlighted the importance of imparting humanistic values in medical training (Bombeke et al., 2010; Rios, 2016; Wald et al., 2015).
There was a lack of a common definition of humanistic medicine in this review, and that it was often conflated with other education concepts such as professionalism (Cohen, 2007; Hauck et al., 1990; Thibault, 2019; Tsai et al., 2007). We found nonetheless that the Gold foundation’s IECARES framework provided a broad enough scaffold to encompass the key notions of humanistic values in the Asian context. One of the key discrepancies between Asian and Western notions of humanism that surfaced in this review was that while humanistic medicine in the Western context often referred to a set of physician attributes, most commonly compassion, respect, and empathy toward patients, the therapeutic relationship in Asia may have distinct priorities. This would include the role of the patient in relation to his/her family, community, and society given the more collectivistic stance of the Asian patient. In addition, the notion of physician expertise may need to be more explicitly articulated (Fones et al., 1998; Ho et al., 2014; Schattner et al., 2004). In addition, the notion of relationship with self and the divine was highlighted in the West Asian four doors framework that is not explicitly mentioned in IECARES.
Much like educators in the West, Asian educators in this review describe the challenges associated with teaching humanism alongside the existing rigorous medical curricula for acquiring scientific and clinical skills, which often overshadows the humanistic aspect of medical education (Doran, 1983; Mostafa et al., 2014; Singh & Talwar, 2013). Nevertheless, some of the current methods used to impart humanism in Asian medical schools show promise in improving students’ humanistic attitudes. For example, medical-themed films were rated highly by students in their ability to enable understanding of humanistic and social aspects of medicine (Lee & Ahn, 2004), art-mediate learning increased students’ empathy on the State Empathy Scale (Potash & Chen, 2014), and the Silent Mentor Program nurtured the sense of responsibility and compassion within students as shown in their personal reflections (Lin et al., 2009). It remains a challenge for both Asian and Western medical educators to develop tools to objectively evaluate humanistic attitudes and behaviours (Buck et al., 2015; Shrank et al., 2004; Wang et al., 2016), which would be valuable in both assessing the effectiveness of teaching methods as well as motivate trainees to foster an active learning attitude (Pacifico et al., 2020).
Furthermore, methods to impart humanism must evolve along with students’ level of medical training. A qualitative study conducted in Singaporean found that medical trainees at different stages of their training valued different types of teachers, preferring a didactic approach in their earlier years, in contrast to more role-modelling and feedback once they step into clinical practice (Ooi et al., 2021).
This study has several limitations. Firstly, the term “humanism” and its conjugations were used in our search strategy to identify articles on humanistic attitudes and behaviours as a collective concept rather than its parts. However, there may be articles focused on one or more aspects of humanism education, such as empathy or compassion alone, which may not have been identified in the search. Furthermore, the inclusion criteria were constructed using Gold Foundation’s ‘IECARES’ framework, while it was later revealed through inductive thematic analysis that culturally relevant definitions should be developed to explore humanism in Asian medical education. Secondly, only English language databases were searched, and foreign language articles were excluded for practical purposes. Thirdly, there were notable intra-continental differences between various Asian countries represented, and there were a larger proportion of articles from East Asia in this review with Confucianism-based cultural origins. As such, conclusions drawn from these regions may be internally similar but require further adaptation for regions with differing religious or cultural origins.
V. CONCLUSION
Though Asia has been the cradle of many humanistic traditions since the dawn of civilisation, the explicit introduction of humanism education into the discourse of Asian medical schools is a recent phenomenon. This scoping review unveiled themes on key contentions around why, when, and how humanism should be integrated into the curriculum, and how this may impact the professional development of students, physicians and their relationship with their patients. Many of these topics are exciting areas of research that deserves greater attention.
Culturally validated frameworks and definitions of Asian medical humanism are lacking, and the agreed-upon frameworks may need to consider the sociocultural contexts of the different regions. What is clearly agreed upon is that the humanistic qualities of Asian medical students and physicians are in pressing need of improvement. Progress has been stifled by a slow start, the inertia from existing traditions that constrain changes, and differing opinions regarding the need for change. Various approaches to teaching humanism have been devised, such as elective humanities courses, participatory learning, mentorship, and the hidden curriculum. Authors called for improved quantity and quality of humanities courses, learning experiences outside of the classroom, and positive role-modeling in a longitudinal manner with constant integration back to the learner’s evolving clinical setting.
The current review presents an exciting growing body of literature advocating for the development of medical humanism in Asia. Further research, especially longitudinal studies, is needed to evaluate medical school admission processes, teaching and evaluation strategies in the instillation of humanistic medicine in Asia.
Notes on Contributors
TYP and VL designed and conceived the study. CZ and SL constructed search terms. CZ and RY conducted the literature review. CZ wrote the draft of the manuscript. CZ and VL co-edited the final draft. All authors have reviewed and approved the manuscript.
Ethical Approval
Ethics approval is not application for this review, as it does not involve human subjects or data.
Data Availability
The manuscript’s data is available at Figshare and may be accessed via the following public digital object identifier:
- Coding Sheet https://doi.org/10.6084/m9.figshare.14245850.v1
- Data Abstraction Sheet https://doi.org/10.6084/m9.figshare.14245991.v1
Acknowledgement
The authors wish to thank Ms. Annelissa Chin Mien Chew for her assistance with search terms and database search.
Funding
This research received no specific grant or funding from any agency in the public, commercial, or not-for-profit sectors.
Declaration of Interest
All authors certify that they have no affiliations with any organisation or entity with any financial or non-financial interest in the subject matter or materials discussed in this manuscript.
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*Cindy Shiqi Zhu
National University Health System,
1E Kent Ridge Road,
Singapore 119228
Email: Shi_Qi_ZHU@nuhs.edu.sg
Submitted: 14 June 2021
Accepted: 22 July 2021
Published online: 4 January, TAPS 2022, 7(1), 3-8
https://doi.org/10.29060/TAPS.2022-7-1/GP2655
Nagisa Shinagawa1, Tomoaki Inada2, Harumi Gomi3, Haruko Akatsu3, Motofumi Yoshida3 & Yutaka Kawakami3
1Graduate School of Medicine, International University of Health and Welfare, Japan; 2International Center, Jumonji University, Japan; 3School of Medicine, International University of Health and Welfare, Japan
Abstract
Introduction: The International University of Health and Welfare (IUHW) School of Medicine was founded in 2017 with the intention of providing medical content in English a historical first in Japan. Twenty international medical students have been accepted annually, with the majority possessing less than beginner level Japanese language proficiency at the time of enrolment. However, proficiency in Japanese, especially in the context of medicine is required for academic success and program completion. To address this, the IUHW School of Medicine has developed a course in medical Japanese with the objective of facilitating international students’ acquisition of medical Japanese and reinforcing such acquisition through various listening, speaking, reading, and writing activities. This study aims to describe the Japanese language education program for international students at the IUHW School of Medicine, with particular focus on the development of the curriculum and course content.
Methods: The course is designed based on the following educational strategies and their applications: (a) Synchronisation of both medical and Japanese contents; (b) Collaborative learning; (c) Japanese output of medical content learned in English; (d) Practical output through making/giving a presentation and discussion with medical experts; (e) Detailed language feedback from language experts; (f) Reinforcing the vocabulary knowledge by writing; and (g) Building up vocabulary and expressions with relevant contents.
Results: Our observations suggest that our international students have been able to continue their medical education in Japanese smoothly.
Conclusion: The content-based instructional design that includes second language acquisition strategies may also be applicable to other Asian languages such as Korean and Chinese.
Practice Highlights
- We have developed a medical Japanese language course to facilitate international students’ acquisition of Japanese medical language and to reinforce such acquisition through various listening, speaking, reading, and writing activities.
- According to the course design, Japanese language teachers introduce medical vocabulary and expressions into their lessons, and medical teachers determine their application by checking for errors in their Japanese-language presentation of medically-related content.
- This is the first effort in Japan to systematically teach medical Japanese to international students at the elementary level at a medical school.
- This approach has had a positive effect on international students’ acquisition of medical Japanese.
I. INTRODUCTION
International medical students’ need for linguistic educational support has been well reported by researchers in various countries. Many international students in Europe and the United States who have passed the language proficiency tests of their host institutions and are judged to have high language proficiency reportedly continue to have language-related problems in their academic and clinical work at medical schools (Michalski et al., 2017). To address this issue, educational courses for international students studying medicine in a second or third language are being implemented (Huhn et al., 2018). Although reports of such efforts in Chinese medical schools have surfaced in recent years (Zhang et al., 2019), no reports on systematic Japanese language education for international medical students have been published, in part due to the small number of international students in Japanese medical schools.
At the International University of Health and Welfare (IUHW) School of Medicine in Japan, 20 international medical students have been accepted annually since its foundation in 2017. However, the majority of admitted international students have possessed less than beginner level Japanese language proficiency at the time of enrolment. Notably, although international students have been accepted at university medical schools in Japan in the past, most of them have had high levels of Japanese language proficiency at the time of admission.
IUHW School of Medicine’s admission policy is as follows:
“Students must have achieved outstanding grades, outstanding English capability, a future-oriented and global outlook, and be strongly resolved to contribute to the development of the fields of health, medicine, and welfare in both their home country and the global community, in response to medical needs in Japan and overseas.”
This policy of accepting international students with limited Japanese proficiency is to facilitate the acceptance of outstanding students from Asia regardless of their Japanese ability and thus train them to become international medical doctors.

Figure 1. Medical Education Curriculum (top row) and Japanese Education Curriculum (bottom row) at International University of Health and Welfare School of Medicine, Japan
Figure 1 presents a simplified version of the curriculum of IUHW School of Medicine as well as the Japanese language education curriculum. At IUHW, medical education is carried out in English during the first two years of the six-year curriculum. International students come to Japan three to six months prior to entering medical school and attend several intensive pre-admission Japanese language courses. It is a condition of admission that students must acquire a beginner’s level of general Japanese before entering medical school. After enrolment, international students learn medicine together with Japanese students in English, while simultaneously continuing to learn Japanese. From the third year onwards, they learn medicine in Japanese and take the Common Achievement Tests (CAT) in Japanese; these comprise computer-based testing (CBT) for medical knowledge and an objective structured clinical examination (OSCE) on clinical skills. Both components are national tests that determine progression to the following year of study. All medical students in Japan must pass the CAT to proceed to a clinical clerkship. Essentially, passing the CAT is the prerequisite for passing the National Medical Licensure Examination, required to practice medicine as a physician in Japan.
To date, medical Japanese has rarely been research on the efficiency and methods of teaching medical Japanese to foreign students is rare due to the relatively small number of international medical students and foreign doctors in Japan. However, in recent years, research has revealed that medical Japanese is a distinct language that includes grammar and expressions that differ from general Japanese, with 80% of the vocabulary not covered in general Japanese language education curricula (Yamamoto et al., 2018).
Considering the precedents of other countries mentioned above, the Japanese language is not an exception for international medical students in Japan. However, if only general Japanese language classes are conducted, students will not only fail to acquire the knowledge and operational skills of medical Japanese but will be furthermore unable to acquire and retain the vast quantities of medical terminology they will encounter. As such, the IUHW School of Medicine has developed its own course in medical Japanese.
This study aims to describe the Japanese language education program for international students at the IUHW School of Medicine, with particular focus on the development of the “medical Japanese” course and its content. It is hoped that this paper will contribute to the development of educational curriculums for international medical students especially those from Asian countries who plan to study medicine in a second or third language.
II. SCOPE AND BACKGROUND INFORMATION
IUHW School of Medicine’s international students are currently, from Vietnam, Myanmar, Cambodia, Indonesia, Laos, Malaysia, Mongolia, Korea, China, and the United States (As of 2020). Most are from Southeast Asian countries, and, as noted, they arrive in Japan three to six months before beginning formal medical study with little or no Japanese language skills. At the IUHW School of Medicine, they begin learning Japanese from the “Hiragana”, a sort of Japanese language alphabet similar to the ABCs of English. After completing the beginner level course, they begin the formal study of medicine, and they will continue studying Japanese along with medicine in all years of study. The first and second semesters of the first year are dedicated to intermediate level study and the third term of the first year to the third term of the second year, they learn medical Japanese.
The objectives of the medical Japanese course are facilitating students’ acquisition of medical language through various listening, speaking, reading, and writing activities, reinforcing such acquisition, and developing their ability to deliver presentations in Japanese based on medical knowledge acquired in English. It was designed to provide content-based instruction (Grabe & Stoller, 1997) and was developed using various approaches to second language acquisition, such as collaborative learning and output-based activities.
Adult learning theory is the theoretical background for the development of this course. “A need to know” is an important element of adult learning theory. As students aim to become physicians in Japan, they often feel a strong need to acquire Japanese language skills and academic proficiency in Japanese. Particularly, since they know they will be studying medicine in Japanese from their third year on, they feel they must acquire medical Japanese before that time. As such, using medical content for Japanese language learning can satisfy this need and assist them in maintaining their internal motivation to learn. This leads us to “motivation to learn,” another important element of adult learning theory.
Adult learning theory focuses on self-directed learning involving the teaching of adults to be in control of their learning. Since students study medicine in English daily during their first two years of medical education, synchronising medical content with Japanese medical language learning facilitates their learning of medical terms, expressions, and phrases in Japanese using their existing knowledge. As they transit to studying medicine in Japanese from the third year onwards, international students become more autonomous inside and outside the classroom. Moreover, they work together with their Japanese classmates to utilise their content knowledge from the first two years to promote efficient acquisition of Japanese medical terms. From their third year of medical education onwards, since no additional formal Japanese language instruction is offered, international students are expected to primarily act as autonomous learners.
At the IUHW School of Medicine, from the third term in the first year to the end of the second year, the following 13 Integrated Organ-based Courses are provided: the Cardiovascular System, the Respiratory System, the Digestive System, the Endocrine System, the Renal System including Urology, the Gynecological System including the Mammary Gland, the Motor and Dermatological System including Connective Tissue, the Neurological System including Psychiatry, the Sensory Organ System, the Hematological System, Development and Abnormalities from Foetus to Child, Infectious Diseases, and Oncology including Radiotherapy and Palliative Care.
In the medical Japanese course, the units are aligned with the abovementioned specialties (see Figure 2). Group presentations are delivered on specific themes within those specialties. The composition of one unit is presented in Table 1. The teacher (hereafter “medical teacher”) of each organ-system subject selects four themes for each unit. For each theme, the key points to be learned in the second year are stipulated. For example, the Cardiovascular System medical teacher presents the key points, including pathology, epidemiology, diagnosis, treatment, and prognoses for various diseases (themes) such as hypertension, acute myocardial infarction, atrial fibrillation, and aortic stenosis.

Figure 2. Linkage with Specialties
|
Time period |
Contents |
Details of Activities |
|
1 |
Vocabulary and contents learning |
Learning the vocabulary and contents of the theme using textbook. |
|
2 |
Presentation preparation |
Making the slides and the script |
|
3 |
Presentation rehearsal |
Check the slides and the script |
|
4 |
Presentation 1 |
・Presentation of the two groups ・Q&A session ・Plenary formative feedback session |
|
5 |
Presentation 2 |
・Presentation of the two groups ・Q&A session ・Plenary formative feedback session |
|
6 |
Presentation feedback |
・Individual feedback ・Overall general feedback ・Mini-reports |
|
7 |
Reading comprehension |
Reading the computer-based testing (CBT) workbook |
Table 1. Composition of One Unit
III. EDUCATIONAL STRATEGIES AND THEIR APPLICATIONS
We constructed the course based on educational strategies such as, synchronised medical contents and Japanese terms, small group discussion, and extensive reading, as detailed below.
A. Synchronisation of Both Medical and Japanese Contents
We intentionally synchronise the medical content and Japanese medical vocabulary to promote contextual learning for our students. The first hour of the session is preparatory time where the vocabulary and contents related to the particular theme. During this time, the vocabulary and expressions that are essential to the presentation are self-learned, after which class activities are carried out to reinforce understanding and apply content knowledge. As for the class activities, we conduct a variety of quizzes using interactive applications, such as Kahoot™ and Quizlet™. The Japanese language has three different sets of characters used in writing, and thus some medical terms are not easy for students to read. We use these interactive quiz applications to check for ability to read and comprehend each medical term.
B. Collaborative Learning
To promote deeper learning, group work for collaborative learning has been implemented.
In the second hour, students are divided into four groups, and presentation preparation is conducted. When the group leader initiates a review of the first session, the content of the theme is reconfirmed, along with the flow of the presentation and how the presentation frames should be distributed among the teammates.
Subsequently, students prepare the slides and presentation scripts individually, and then check with each other.
C. Japanese Output of Medical Content Learned in English
In the third hour, a rehearsal of the presentation is conducted, and two Japanese teachers listen to two group presentations (each 30 minutes per group). They write down any noteworthy points on a whiteboard and provide their feedback. They also check the slides for mistaken “Kanji” (Chinese characters in Japanese written format), for missing source references and pronunciation errors.
D. Practical Output through Making/Giving a Presentation, and Discussion with Medical Experts
In the fourth and fifth hours, presentations are made. In each hour, two groups deliver 15-minute presentations, each of which is followed by a 10-minute question and answer (Q&A) session and a 5-minute plenary formative feedback session. The medical teachers who teach the covered content in English listen to the presentations, answer questions, provide supplementary explanations, and correct students’ presentation as needed. The medical teachers use various categories to assess the presentations, such as the overall structure and appropriate application of medical knowledge. Simultaneously, the Japanese teachers assess the presentations for grammar and pronunciation.
E. Detailed Language Feedback by Language Experts
In the sixth hour, students will be given two types of feedback for the presentation: “individual feedback” and “feedback to everybody“. For the “individual feedback”, the students individually review their video-recorded presentations, based on a “presentation feedback sheet” created by the Japanese teachers. More specifically, this sheet includes comments about any pronunciation/expression errors made by the students. During “feedback to everybody”, the Japanese teacher explain and describe the Japanese expressions used by the students in the presentations and used by the medical teachers in the plenary formative feedback session, and the students further reflect on their Japanese.
F. Reinforcing the Vocabulary Knowledge by Writing
After receiving this feedback, the students write a mini-report. They are asked to summarise the contents of their presentations in a report, which is then reviewed by a Japanese teacher who corrects it and gives individual feedback later. It is generally desirable to learn specialised terms in the context of specialised subjects. It is also important to be exposed to the same words multiple times to acquire and retain vocabulary. By writing the summary related to the presentation contents, the students are given the opportunity to come into contact with medical terms multiple times.
G. Building Up Vocabulary and Expression with Relevant Content
In the seventh hour, extensive reading is conducted. Materials include the questions and commentaries for the 8–10 questions related to the presentation themes; these are selected by the medical teachers for each organ-system subject from a commercially available computer-based testing (CBT) workbook (Question Bank CBT, MEDIC MEDIA Co., Ltd.). It is important to note that the objective is not to answer comprehension questions but rather to understand the characteristic medical expressions, reinforce that understanding, and build vocabulary. Furthermore, the purpose is to familiarise the students with the question format in anticipation of the CBT examination they will undertake in their third year.
IV. DISCUSSION
This paper described the development of a medical Japanese course at the IUHW School of Medicine aiming to foster international students’ mastery of medical Japanese through various listening, speaking, reading, and writing activities.
Our observations suggest that IUHW School of Medicine’s international students have been able to continue their medical education in Japanese smoothly. The course assessment is based on the following two points: a vocabulary test for each Integrated Organ-based Course, and a rubric assessment by medical teachers and Japanese teachers at the time of presentation. In addition, we conducted questionnaires and interviews every end-of-semester with students. From the questionnaires, we could see that the students feel that this course will surely be useful for the medical school classes given in Japanese after the third year. The following compilation of comments from the interviews are illustrative: “I was able to reconstruct the fragmented knowledge in my mind by presenting in Japanese in this class what I learned in other medical courses in English.” “Since this class was synchronised with the medical courses, I was not only interested in giving my own presentation, but also in listening to other groups’ presentations.” “There were things that I did not understand in the medical courses that I was able to understand after listening to the presentations in this class.”
These results indicate that the Japanese medical course promotes students simultaneous learning of language forms (vocabulary, grammar, etc.) and medical content.
V. CONCLUSION
The content-based instructional design of our Japanese medical language course applies second language acquisition strategies simultaneously with adult learning theories such as contextual learning and collaborative learning. It is a teaching format for learning medical knowledge through the medium of English, and simultaneously learning another language other than English. In this case, the method was applied to Japanese language acquisition, specifically Japanese medical language acquisition. The method also offers scaffolding for international students to prepare them to continue their medical learning in Japanese on their own after the course. Having observed the Japanese language course over the three years since its implementation, we speculate that this method is applicable not only to the study of Japanese but also to the study in other Asian languages such as Korean and Chinese.
Notes on Contributors
NS reviewed the literature, designed the study and wrote the manuscript. TI advised the design of the study, gave critical feedback to the writing of the manuscript. HG gave scientific insight and advice, critically reviewed and edited the manuscript. HA, MY and YK have read and approved the final manuscript.
Acknowledgement
The authors wish to express sincere appreciation to Ahmed E. Hegab, Yuko Shiima, and Florescu M. Cosmin, International University of Health and Welfare, Medical School, for their constructive discussions and feedback during the preparation of this manuscript.
Funding
There is no funding for this paper.
Declaration of Interest
None of the authors have any competing interests.
References
Grabe, W., & Stoller, F. L. (1997). Content-Based Instruction: Research Foundations. https://carla.umn.edu/cobaltt/modules/principles/grabe_stoller1997/foundation.pdf (Accessed 7 April 2021).
Huhn, D., Al Halabi, K., Alhalabi, O., Armstrong, C., Castell Morley, A., Herzong, W., & Nikendei, C. (2018). Interactive peer-guided examination preparation course for second-year international full-time medical students: Quantitative and qualitative evaluation. GMS Journal for Medical Education, 35(5). https://doi.org/10.3205%2Fzma001203
Michalski, K., Farhan, N., Motschall, E., Vach, W., & Boeker, M. (2017). Dealing with foreign cultural paradigms: A systematic review on intercultural challenges of international medical graduates. PLOS ONE, 12(7), e0181330. https://doi.org/10.1371/journal.pone.0181330
Yamamoto, K., Inada, T., & Shinagawa, N. (2018). Ishikokkashikenno meishigoino taisuuyuudohini motozuku bunsekito kyoozaikaihatuno kanousei [Log-likelihood Analysis of Nouns in the National Examination for Medical Practitioners and the Development of Teaching Materials for International Medical Students]. Nihongo / Nihongo kyouiku. [Japanese/Japanese Education], (9), 245-260.
Zhang, J., Cheng, M., Guo, N., Xing, A., & Xu, L. (2019). ‘Standardized patients’ in teaching the communication skill of history-taking to four-year foreign medical undergraduates in the department of obstetrics and gynaecology. BMC Medical Education, 19(108). https://doi.org/10.1186/s12909-019-1541-y
*Nagisa Shinagawa
International University of Health and Welfare,
4-3 Kouzunomori, Narita,
Chiba 286-8686 Japan
Tel: +81-476-20-7701
Email: sinagawa@iuhw.ac.jp
Published online: 4 January, TAPS 2022, 7(1), 1-2
https://doi.org/10.29060/TAPS.2022-7-1/EV7N1
The practice of medicine has been rooted strongly in traditions. Discipline-based academies, colleges, societies, and associations regularly practice “rituals” based on context-specific traditional norms and cultural practices. Medical education and training are no different. Being part of a larger, higher education institution and preparing graduates for a future profession, they too have deeply embedded rituals such as the whitecoat ceremony, the silent mentor appreciations, oath taking, and the commencement. These practices have a strong influence of the institutions in which the programs are conducted giving each of these practices not only the professional but the context and institution specific angle and colours.
It is important to explore further why the traditions and heritage are important elements in training a future healthcare professional. The practice of medicine is intertwined with people’s values, beliefs, and culture. Patients and their families’ understanding of health and illness, their illness management and treatment preferences are all significantly impacted by the society they live in, and their cultural practices and traditions. The eastern cultures belief that some foods are heaty, plain or that some others are cold, therefore either good or bad for certain illnesses, stem from the ancient eastern philosophy of “Ying and Yang”. (Xie et al., 2020). This can have a direct effect on illness and care outcomes. (Kindig et al., 2004; Petri et al., 2015). This has to be incorporated into medical training early in the curriculum, to highlight its significance to the students and trainees.
Another area where the institutional and professional traditions and heritage play a part is in the development of professional identity of the learner (Wahid et al., 2021). This is critical in medicine to develop a sense of belonging to their future profession and to the institution from a very early stage of the student or trainee program. This will enable them to understand that they are part of an institution and a profession that strive to alleviate human suffering and improve lives. This will enable them to be resilient and develop their grit to successfully face the rigours of their challenging profession in the future. (Samarasekera & Gwee, 2021). This is important in the present context where, due to the pandemic, we are seeing an unprecedent number of doctors and other healthcare professionals leaving the profession or getting burnout, leading to a severe negative impact on providing quality care to our patients and communities (Kisa, 2020).
Another interesting aspect is how these context-specific cultural practices, norms, and traditions impact one’s development and conceptualization of patient empathy. There is evidence that students in medical programs from different localities show differences in the development of empathy (Ponnamperuma et al., 2019).
As professionals, when we engage with fellow colleagues, in public or during patientcare, we exhibit our learnings from role models and our cultural beliefs and practices that are deeply rooted in the institutional heritage. This is the reason why those activities during educating and training the future healthcare workforce become important in shaping the next generations of doctors and healthcare professionals. It is difficult to practise medicine and provide healthcare efficiently and effectively without having a good understanding of the traditions and cultural practices of the institution in which they trained and the profession to which they belong as well as the communities they care for. In all systems of healthcare practice, the place of training and the practice settings become important for the new practitioners to enhance their skills (Buckley et al., 2010). Therefore, it is important for the healthcare training institutions to place much emphasis on incorporating core values rooted in the institutional traditions. This could be an ideal platform to build new cultural norms and practices aligned to the 21st century society and clinical practice. Whether we are conscious of it or not, our beliefs, values and traditions shape the way we behave and practice. It forms the practice culture of our graduates and determine the quality of care. Therefore, providing a good foundation of cultural understanding will assist the future practitioner to embrace the challenges they may face in a rapidly changing, dynamic clinical practice without losing the notion of one’s identity, self-worth, or getting burnout in providing care. Furthermore, the training institutions could use examples from their rich traditions and heritage to imbibe a strong sense of servant leadership, an excellent service culture as well as to develop learner and, subsequently, practitioner grit. These measures will help improve efficiency and quality healthcare.
Dujeepa D. Samarasekera & Matthew C. E. Gwee
Centre for Medical Education (CenMED), NUS Yong Loo Lin School of Medicine,
National University Health System, Singapore
Buckley, J. D., Joyce, B., Garcia, A. J., Jordan, J., & Scher, E. (2010). Linking residency training effectiveness to clinical outcomes: A quality improvement approach. The Joint Commission Journal on Quality and Patient Safety, 36(5), 203-208. https://doi.org/10.1016/s1553-7250(10)36033-8
Kindig, D. A., Panzer, A. M., & Nielsen-Bohlman, L. (Eds.). (2004). Health literacy: A prescription to end confusion. National Academies Press.
Kisa, S. (2020). Burnout among physicians and nurses during COVID-19 pandemic. European Journal of Environment and Public Health, 4(2), Article em0055. https://doi.org/10.29333/ejeph/8447
Petri, R. P., Jr., Delgado, R. E., & McConnell, K. (2015). Historical and cultural perspectives on integrative medicine. Medical Acupuncture, 27(5), 309-317. https://doi.org/10.1089/acu.2015.1120
Ponnamperuma, G., Yeo, S. P., & Samarasekera, D. D. (2019). Is empathy change in medical school geo‐socioculturally influenced? Medical Education, 53(7), 655-665. https://doi.org/10.1111/medu.13819
Samarasekera, D. D., & Gwee, M. C. E. (2021). Adapting to change during challenging times. The Asia Pacific Scholar, 6(1), 1-2. https://doi.org/10.29060/TAPS.2021-6-1/EV6N1
Wahid, M. H., Findyartini, A., Soemantri, D., Mustika, R., Felaza, E., Steinert, Y., Samarasekera, D. D., Greviana, N., Hidayah, R. N., Khoiriyah, U., & Soeselo, D. A. (2021). Professional identity formation of medical teachers in a non-Western setting. Medical Teacher, 43(8), 868-873. https://doi.org/10.1080/0142159X.2021.1922657
Xie, A., Huang, H., & Kong, F. (2020). Relationship between food composition and its cold/hot properties: A statistical study. Journal of Agriculture and Food Research, 2, Article 100043. https://doi.org/10.1016/j.jafr.2020.100043
Submitted: 1 June 2021
Accepted: 21 June 2021
Published online: 5 October, TAPS 2021, 6(4), 148-149
https://doi.org/10.29060/TAPS.2021-6-4/LE2545
Wai Jia Tam, Divya Hemavathi & Tikki Pang
Yong Loo Lin School of Medicine, National University of Singapore, Singapore
Dear Editor,
Engaging medical students in frontline efforts during the COVID-19 pandemic has varied greatly worldwide (Kachra & Brown, 2020). This paper illustrates policy challenges in student volunteerism, focusing on Singapore. Although Asia often seeks policy guidance from the West, it possesses a unique culture, political climate, regional solidarity, evolution of the disease, and learnings from prior pandemic responses to SARS and MERS, which warrants distinctive guidelines.
Following the spread of COVID-19 in early 2020, many countries, including Singapore, rapidly suspended student involvement in direct patient care activities and converted clinical training to online modes (Kachra & Brown, 2020). However, others like the United Kingdom and University of Toronto provided detailed guidelines and activated processes set-up during past pandemics for interested medical students to volunteer (Kachra & Brown, 2020; Medical Schools Council, 2020).
In Singapore, by June 2020, 95% of the COVID-19 cases were from migrant worker facilities. Medical students were offered reimbursements for help with contact tracing by Ministry of Health. Manpower strains existed, especially when lockdown ended, as healthcare workers returned to their usual duties. This presented an opportunity for medical students to continue with risk communication and community engagement (RCCE) efforts. However, direct medical student involvement was disallowed, until community transmission rates stabilized in April 2021. Even then, students were barred again before volunteer recruitment began, as community cases rose in May 2021.
Scepticism of the value of RCCE, ethical concerns about the safety and uncoerced, voluntary participation of students, political concerns to manage public fear of community spread through medical students, and educational and practical barriers to coordinating medical training with on-ground efforts contributed to the impediment of the mobilization of medical students in frontline efforts at the start of the pandemic.
Clear, evidence-based guidelines may be articulated to overcome these challenges and enable safe and effective deployment of students to provide thoughtfully matched and risk-mitigated help in context during evolving pandemic situations, even in the immediate aftermath of an outbreak. This exposure to global, social and equity dimensions of pandemic impacts helps foster future public health leaders. Given Singapore’s position in the intersection between the East and the West, it can lead such education policy reform in Asia, providing valuable input for policy development regionally and internationally.
Medical education policy is affected by governments, public opinion, international issues, and health policies. Comparative evaluation of medical education policies in Asia, may reveal their influence on health outcomes.
Note on Contributor
Dr. Wai Jia Tam conducted the literature search, conceptualised and drafted the manuscript. Prof. Tikki Pang and Divya Hemavathi critically revised the manuscript for intellectual content. All authors read and approved the final manuscript.
Funding
No funds, grants or other support was received.
Declaration of Interest
The authors have no conflicts of interest to declare that are relevant to the content of the article.
References
Kachra, R., & Brown, A. (2020). The new normal: Medical education during and beyond the COVID-19 pandemic. Canadian Medical Education Journal, 11(6), 167-169. https://dx.doi.org/10.36834%2Fcmej.70317
Medical Schools Council. (2020, March 25). Statement of expectation: Medical student volunteers in the NHS. https://www.medschools.ac.uk/news/msc-issues-statement-of-expectation-for-medical-student-volunteers-in-the-nhs
*Tam Wai Jia
Dean’s Office, Yong Loo Lin School of Medicine,
National University of Singapore,
Level 11, NUHS Tower Block,
1E Kent Ridge Road,
Singapore 119228, Singapore
Tel: +65 9627 3580
Email: waijia@nus.edu.sg
Submitted: 22 December 2020
Accepted: 8 February 2021
Published online: 5 October, TAPS 2021, 6(4), 146-147
https://doi.org/10.29060/TAPS.2021-6-4/PV2453
Simon Tso
Jephson Dermatology Centre, South Warwickshire NHS Foundation Trust, United Kingdom
Continuing professional development (CPD) is a professional obligation of clinicians aiming to ‘improve the safety and quality of care provided for patients and the public’ and ‘covers the development of your knowledge, skills, attitudes and behaviours across all areas of your professional practice’ (General Medical Council UK, 2020). The professional practice of clinicians is highly variable and may include clinical practice, management, education, academia and research, media and public engagement, advisory to charities and pharmaceutical companies, politics, and working for the government. Despite the varied role of clinicians, literature suggested that clinicians undertake the majority of their CPD in their specialist areas, although many clinicians are also interested in undertaking CPD in areas outside their specialty (Maher et al., 2017).
The year of 2020 was a challenging and sobering year for clinicians across the world with redeployment of clinicians from many specialities to undertake activities they were less familiar with (Seah, 2020). The phrase ‘CPD’ took on a new personal meaning through the change of my role as a consultant dermatologist during the COVID-19 pandemic and an unsuccessful application for a National Institute for Health Research (UK) advanced research fellowship so that I can establish myself as an independent researcher.
I volunteered to help with COVID-19 research at my employing hospital, but unexpectedly found myself becoming a site principal investigator for the UK nationally prioritised Randomised Evaluation of COVID-19 Therapy (RECOVERY Trial) that led to the discovery of dexamethasone as a treatment for COVID-19 hospitalised patients requiring oxygen therapy or ventilation support (RECOVERY Collaborative Group et al., 2021). It was a baptism of fire learning to manage and deliver the clinical trial while frantically trying to familiarise myself with the literature on pharmacology of trial medicinal products, human physiology and COVID-19 literature. I sought the counsel from my hospital’s senior research nurses, and research manager to jointly govern and deliver the trial at my hospital; and I also talked to colleagues and doctors in training to learn about the practicalities of managing COVID-19 patients in clinical settings. I kept records of my CPD related to COVID-19, reflected upon these experiences in my learning portfolio and discussed these experiences in my annual appraisal. These records also serve as evidence to justify my practices outside my area of specialism. Although I may possess relevant transferable skills and experience that facilitates me to lead and undertake work outside my speciality during the unprecedented time of the pandemic, it is important to maintain insight about our own limitations; learn from different resources; seek and accept help from others in a position of knowledge and experience whoever they may be, as this is crucial for delivering a safe service.
Despite my portfolio of varied research experience and higher research degree, I once held the wishful thinking that I could directly transition into an independent researcher due to my clinical role as a consultant. The feedback I received from the unsuccessful advanced research fellowship application has encouraged much needed reflexivity into my own strengths and limitations, and successfully challenged the naïve viewpoint that I once held. A consultant transitioning into an independent researcher is not an automatic process, but requires the progressive development of experience and credentials to justify the award of an advanced fellowship and it is ok to start from the beginning.
The literature described three broad categories of career paths: progressive, by chance and enthusiasts (Tuononen et al., 2018). CPD was crucial to my progressive career development into a consultant dermatologist and help me keep abreast with the latest evidence based clinical practices. Just-in-time CPD was important for me to discharge my leadership role as a site principal investigator in the RECOVERY Trial that I took on by chance as it was important for me to become knowledgeable about the topic and take responsibility about every aspect of the trial delivered at my site. I am enthusiastic about research and CPD is one of the many tools that can help me build the skills necessary to pursue clinical academia.
In conclusion, CPD is not just a professional obligation to keep ourselves up to date about evidence based practices in our specialty to deliver safe and high quality patient care, it is also a valuable tool to help us maintain our generalist knowledge outside our specialty (which we may rely upon if we get redeployed) and prepare us to reconfigure our career path.
Note on Contributor
Dr Simon Tso is a consultant dermatologist at the South Warwickshire NHS Foundation Trust, United Kingdom. He was responsible for conception and design of the work reported in the manuscript, reviewed the literature, drafted the manuscript and approved the final version of the manuscript submitted.
Acknowledgement
The author would like to thank his clinical and research work colleagues for their support throughout the pandemic.
Funding
There is no funding source required for this study.
Declaration of Interest
The author report no conflict of interest. The author is responsible for the content and writing of the article.
References
General Medical Council. (2020, December 11). Continuing professional development. General Medical Council United Kingdom. https://www.gmc-uk.org/education/standards-guidance-and-curricula/guidance/continuing-professional-development
Maher, B., Faruqui, A., Horgan, M., Bergin, C., Tuathaigh, C. O., & Bennett, D. (2017). Continuing professional development and Irish hospital doctors: A survey of current use and future needs. Clinical Medicine (London), 17(4), 307-315. https://doi.org/ 10.7861/clinmedicine.17-4-307
RECOVERY Collaborative Group., Horby, P., Lim, W. S., Emberson, J. R., Mafham, M., Bell, J. L., Linsell, L., Staplin, N., Brightling, C., Ustianowski, A., Elmahi, E., Prudon, B., Green, C., Felton, T., Chadwick, D., Rege, K., Fegan, C., Chappell, L. C., Faust, S. N., … Landray, M. J. (2021). Dexamethasone in Hospitalized Patients with Covid-19. The New England Journal of Medicine, 384(8), 693–704. https://doi.org/10.1056/NEJMoa2021436
Seah, K. M. (2020). Redeployment in COVID-19: Old dogs and new tricks. Emergency Medicine Journal, 37(7), 456. https://doi.org/ 10.1136/emermed-2020-210052
Tuononen, T. A., Suominen, A. L., & Lammintakanen, J. (2018). Career path from a dentist to a leader. Leadership in Health Services (Bradford England), 31(4), 384-397. https://doi.org/ 10.1108/LHS-08-2017-0051
*Simon Tso
Jephson Dermatology Centre,
South Warwickshire NHS Foundation Trust,
Warwick,
CV34 5BW, United Kingdom.
Tel: 01926495321 Ext 4569
Email: simontso@doctors.org.uk
Submitted: 15 January 2021
Accepted: 12 April 2021
Published online: 5 October, TAPS 2021, 6(4), 142-145
https://doi.org/10.29060/TAPS.2021-6-4/SC2489
Anne Thushara Matthias1, Gam Aacharige Navoda Dharani1, Gayasha Kavindi Somathilake2 & Saman B Gunatilake1
1Faculty of Medical Sciences, University of Sri Jayewardenepura, Gangodawila, Sri Lanka; 2 National Centre for Primary Care and Allergy Research, University of Sri Jayewardenepura, Sri Lanka
Abstract
Introduction: Multiple factors influence doctor-patient communication. A good consultation starts with an introduction of him or herself by the doctor to the patient. The next step is to address patients in a manner they prefer. There is a paucity of data about how best to address patients in an Asian country. This study investigates how patients prefer to be addressed by doctors.
Methods: This is a cross-sectional study conducted from July 1st to August 31st, 2020 at a single Centre: Colombo South Teaching Hospital in Sri Lanka.
Results: Of 1200 patients, 63.25% reported that doctors never introduced themselves and 97.91% of patients reported, doctors never inquired how to address them. 49.9% preferred to be addressed informally (as mother, father, sister) than by the name (first name, last name, title). The older female patients, married patients, patients of lower education, and lower monthly income preferred to be addressed informally.
Conclusion: Most doctors did not introduce themselves to patients during medical consultations and did not inquire how patients wish to be addressed.
Keywords: Doctor-Patient Relationship, Medical Consultation, Professionalism, Introduction, Doctor’s Name Badge, South Asian, Sri Lanka
I. INTRODUCTION
Professionalism plays an important role in the practice of medicine. The Charter on Medical Professionalism has a set of 10 commitments. Commitment to professional responsibilities is one of them. It includes the way doctors dress and conduct themselves during a consultation (Blank et al., 2003). Abiding by these principles, doctors can improve their interaction with patients resulting in a better outcome (Gillen et al., 2018) A good introduction will facilitate a positive attitude from the patient towards the doctor. “#hellomynameis” campaign in the UK was initiated to create awareness about the importance of an introduction (Egener et al., 2017).
Professionalism is impacted by social, cultural, and economic factors. It is believed that the translation of professionalism concepts across the world should consider national cultural difference. Studies from western populations have shown that most patients prefer being addressed by their first name and for the doctor to be introduced by their full name and title (Egener et al., 2017). There is a paucity of data on how Asian patients wish to be addressed.
The Sri Lankan society is hierarchical based on age, caste, wealth, educational qualifications, and profession. Respect for doctors comes naturally in this system. Doctors are treated with great respect in rural communities. It is quite common to find doctors not introducing themselves to the patient and expecting them to know who you are. In Sri Lanka, doctors tend to address the patients mostly informally addressing the patient as a family member- ‘father, mother, uncle, sister, etc.’, in the local language assuming it would connect with the patient better. This study explores the way doctors address patients in an Asian cultural setting and the patient’s expectations.
II. METHODS
A cross-sectional study was conducted from 1st July to 31st August 2020 at the Colombo South Teaching Hospital. A total of 1200 patients were selected from the wards in a sequential, systematic manner with a skip interval of one. Informed verbal consent was obtained from the participants. The first part of the questionnaire contained demographics. Some questions asked the participants about how they wish to be addressed and how doctors addressed them and how they would like their doctor to introduce themselves. Informal methods of address were mother, father, sister, etc. Formal methods were the use of the first name, last name, or titles.
Statistical analysis including the statistical significance tests was performed using SPSS IBM SPSS Statistics Version 20 IBM Corp. (2017), IBM SPSS Statistics for Windows. Armonk, NY: IBM Corp. Pearson Chi-Square Association Test was used to identify the statistically significant associations between the categorical variables at a confidence level of 95%.
III. RESULTS
A. Demographics
(See Table 1)
Of the 1200 participants, 868 (72.33%) were female. Of the sample, 1022 (85.16%) were from urban areas.
|
Characteristics |
Number of participants (%) |
||||
|
Informal method
|
First name
|
Last name
|
No preference
|
||
|
Total |
|
599 |
427 |
77 |
79 |
|
Age |
Below 40 (< 40) (664) |
253 (38.10%) |
312 (46.99%) |
33 (4.97%) |
49 (7.38%) |
|
Above 40 (> = 40) (536) |
346 (64.55%) |
115 (21.46%) |
44 (8.21%) |
30 (5.60%) |
|
|
Education Level |
Post Graduate & Graduate (147) |
54 (36.73%) |
56 (38.1%) |
10 (6.8%) |
9 (6.12%) |
|
|
Grade 6-A/L (986) |
501 (50.81%) |
359 (36.41%) |
60 (6.09%) |
66 (6.69%) |
|
|
Grade 1-5 & Not educated (67) |
44 (65.67%) |
12 (17.91%) |
7 (10.44%) |
4 (5.97%) |
|
Income |
>100,000 (61) |
15 (24.6%) |
23 (37.7%) |
4 (6.56%) |
6 (9.84%) |
|
|
20,000-100,000 (982) |
490 (49.9%) |
357 (36.35%) |
66 (6.72%) |
64 (6.52%) |
|
|
<20000 (157) |
94 (59.87%) |
47 (29.93%) |
7 (4.45%) |
9 (0.75%) |
|
Occupation |
Skilled Occupations (581) |
251 (43.2%) |
230 (39.59%) |
40 (6.88%) |
84 (14.46%) |
|
|
Unskilled occupations (591) |
339 (57.36%) |
178 (30.11%) |
37 (6.26%) |
37 (6.36%) |
|
|
A/L & Uni students (28) |
9 (32.14%) |
19 (67.86%) |
– |
– |
Table 1. Difference between how patients wish to be addressed and vice versa
B. How Doctors Addressed Patients
Of the 1200 patients, 1175 (97.91%) reported that doctors never inquired how to address them at the beginning of the consultation (Matthias, 2021). A large proportion, 1124 (93.66%) reported that doctors have addressed them informally and 599 (49.9%) preferred being addressed informally, 427 (35.58%) preferred to be addressed by their first name, and 77 (6.41%) by their last name. Only 18, preferred to be addressed by their title (Dr/Rev).
More females preferred to be addressed informally when compared to the males (451/868 (51.96%) vs 148/332 (44.58%) (Pearson Chi-Square = 4.345, p = 0.037). Married patients preferred to be addressed informally when compared to the unmarried/divorced/separated (578/1089 (53.1%) vs 21/111 (18.9%), Pearson Chi-Square = 54.339, p < 0.001). The ethnicity of the patients and the area they are from (Urban/Rural) had no significant impact on how they desired to be addressed.
Over 65% of the patients (44/67) with a lower level of education preferred being addressed in an informal way whereas only 36.7% (54/147) of the graduates/post graduates preferred the informal way (Pearson Chi-Square = 23.264, p < 0.001). Monthly family income was a statistically significant variable and patients with a higher family income (Over LKR 100,000) preferred to be addressed more formally when compared to patients with an income below LKR 20,000 (40/61 = 65.57% Vs 54/157 = 34.39%, Pearson Chi-Square = 23.928, p < 0.001). The occupations of the patients are also a significant factor which affected their preference in the way being addressed with 57.4% of the patients with unskilled occupations (UN) and 43.2% of the ones with skilled occupations preferring the informal way (339/591 = 57.36% vs 251/581 = 43.20%, Pearson Chi-Square = 34.771, p < 0.001). Older patients (40 and above) preferred to be addressed informally when compared to others. (346/536 = 64.6% Vs 253/664 = 38.1%, p < 0.001).
Of 1059 patients, 495 (46.7%) preferred being addressed the informal way as they felt it made the doctor-patient relationship more personal and 627 (59.2%) patients felt the doctor treated them as their relative. Of the Doctors, 759 (63.25%) did not introduce themselves to the patients and 865 patients (72.08%) prefer doctors to wear a name badge. 718(59.8%) wanted doctors to introduce themselves with the title, doctor’s designation and specialty. 246(20.5%) wanted doctors to tell their title and first name. Only 4(0.3%) didn’t want doctors to introduce themselves.
IV. DISCUSSION
One important finding from our study was that doctors did not introduce themselves to patients. In most state sector hospitals in Sri Lanka, doctors do not wear a white coat or a name badge at present. A study done in the UK showed that 59.1% of patients and in our study 72% felt that doctors should wear name badges as a form of identification (Van Der Merwe et al., 2016). In our study, 98% of patients reported that doctors never inquired how to address them at the beginning of the consultation. To improve this aspect, these areas should be included in the objectives of the medical curriculum and continuous medical education programs of young doctors. The “Personal and professional development stream” which is taught in the medical faculty at Sri Jayewardenepura in Sri Lanka is an avenue that can be used for this purpose.
Social, cultural, ethnic, and other demographic factors can influence preferred modes of address. In our study, 50% prefer to be addressed in the informal way. There are several possible reasons for this. Sri Lankan people have long-standing cultural and religious beliefs. Sri Lankan traditions revolve around two dominant religions Buddhism & Hinduism. Filial piety, respect for one’s parents and elders, is a concept that is present in Asian countries. Addressing a person as a mother, father, son, etc. is considered as showing respect. The patients feel the doctors treat them as their own family or relative when they are addressed this way.
In studies done in most western countries, patients wish to be addressed by their first name. The higher the income and higher the education level of the patient, the lower is their preference for being addressed the informal way as they might perceive it as less professional. To solve the dilemma of whether to call the patient formally or informally and to make sure the patient is addressed according to their preference, the best approach would be to question the patient about their preferred name during their initial consultation and to record that in the patient’s records.
A. Strengths and Limitations
The large number of participants and recruiting from different wards; medical, surgical, paediatric, gynecology, and obstetrics to cover patients who were in the hospital for different illnesses are strengths. Not only did the study examine the patients’ preferred method of address, it examined the reasons behind the preference.
V. CONCLUSION
Our findings support a patient preference for informal greetings from their doctors in half the study population. It is not safe to assume that the patient can be addressed anyway the doctor deems right and it is good practice to ask patients how they prefer to be called at the beginning of the consultation. Doctors should introduce themselves clearly to patients and the current rates of introduction are inadequate. Majority of the patients prefer doctors to wear a name badge. In order to address patients in a culturally appropriate and patient preferred method it is always useful to ask the patient how they wish to be addressed.
Notes on Contributors
Anne Thushara Matthias was involved in conceptualisation, Methodology, Validation, Writing – Review & Editing, Supervision, Gam Aacharige Navoda Dharani was involved in investigation and data Curation, Gayasha Kavindi Somathilake was involved in formal analysis and Saman B Gunatilake was involved in writing final draft and review.
Ethical Approval
Ethical approval was from the Ethics Review Committee of the Colombo South Teaching Hospital(ERC 873/2020). There were no ethical issues. Informed consent was taken from the participants.
Data Availability
The datasets used during the current study are available from the corresponding author on reasonable request https://figshare.com/s/e6db9a7246f9ef08474a10.6084/m9.figshare.13633949 (Matthias, 2021).
Funding
No funding sources are associated with this paper.
Declaration of Interest
The authors declare that they have no competing interests.
References
Blank, L., Kimball, H., McDonald, W., & Merino, J. (2003). Medical professionalism in the new millennium: A physician charter 15 months later. Annals of Internal Medicine, 138(10), 839–841. https://doi.org/10.7326/0003-4819-138-10-200305200-00012
Egener, B. E., Mason, D. J., McDonald, W. J., Okun, S., Gaines, M. E., Fleming, D. A., Rosof, B. M., Gullen, D., & Andresen, M. L. (2017). The charter on professionalism for health care organizations. Academic Medicine, 92(8), 1091–1099. https://doi.org/10.1097/ACM.0000000000001561
Gillen, P., Sharifuddin, S. F., O’Sullivan, M., Gordon, A., & Doherty, E. M. (2018). How good are doctors at introducing themselves? #hellomynameis. Postgraduate Medical Journal, 94(1110), 204–206. https://doi.org/10.1136/postgradmedj-2017-135402
Matthias, T. (2021). Patient preferences of how they wish to be addressed in a medical consultation – Study from Sri Lanka. https://figshare.com/s/e6db9a7246f9ef08474a
Van Der Merwe, J. W., Rugunanan, M., Ras, J., Röscher, E. M., Henderson, B. D., & Joubert, G. (2016). Patient preferences regarding the dress code, conduct and resources used by doctors during consultations in the public healthcare sector in Bloemfontein, free state. South African Family Practice, 58(3), 94–99. https://doi.org/10.1080/20786190.2016.1187865
*Anne Thushara Matthias
Faculty of Medical Sciences,
University of Sri Jayewardenepura
Email: thushara.matthias@sjp.ac.lk
Submitted: 21 January 2021
Accepted: 16 April 2021
Published online: 5 October, TAPS 2021, 6(4), 135-141
https://doi.org/10.29060/TAPS.2021-6-4/SC2484
Caroline Choo Phaik Ong1,2, Candy Suet Cheng Choo1, Nigel Choon Kiat Tan2,3 & Lin Yin Ong1,2
1Department of Paediatric Surgery, KK Women’s and Children’s Hospital, SingHealth, Singapore; 2SingHealth Duke-NUS Academic Medical Centre, Singapore; 3Department of Neurology, National Neuroscience Institute, SingHealth, Singapore
Abstract
Introduction: The COVID-19 pandemic accelerated use of technology like videoconferencing (VC) in healthcare settings to maintain clinical teaching and continuous professional development (CPD) activities. Sociomaterial theory highlights the relationship of humans with sociomaterial forces, including technology. We used sociomaterial framing to review effect on CPD learning outcomes of morbidity and mortality meetings (M&M) when changed from face-to-face (FTF) to VC.
Methods: All surgical department staff were invited to participate in a survey about their experience of VC M&M compared to FTF M&M. Survey questions focused on technological impact of the learning environment and CPD outcomes. Respondents used 5-point Likert scale and free text for qualitative responses. De-identified data was analysed using Chi-squared comparative analysis with p<0.05 significance, and qualitative responses categorised.
Results: Of 42 invited, 30 (71.4%) responded. There was no significant difference in self-reported perception of CPD learning outcomes between FTF and VC M&M. Participants reported that VC offered more convenient meeting access, improved ease of presentation and viewing but reduced engagement. VC technology allowed alternative communication channels that improved understanding and increased junior participation. Participants requested more technological support, better connectivity and guidance on VC etiquette.
Conclusion: VC technology had predictable effects of improved access, learning curve problems and reduced interpersonal connection. Sociomaterial perspective revealed additional unexpected VC behaviours of chat box use that augmented CPD learning. Recognising the sociocultural and emotional impact of technology improves planning and learner support when converting FTF to VC M&M.
Keywords: Teleconferencing, Morbidity and Mortality Meeting, Continuous Professional Development, Sociomaterial Theory
I. INTRODUCTION
The COVID-19 pandemic instigated worldwide social distancing and rapid uptake of technology to replace face to face (FTF) communication. Healthcare professionals at clinical workplaces adopted educational technological tools to maintain teaching for students, trainees and continuous professional development (CPD) activities (Cleland et al., 2020). Likewise, our hospital-based department pivoted from FTF to interactive web-based videoconferencing (VC) (Zoom) to continue patient-care quality audits and CPD learning.
Before the pandemic, there was limited interest in teleconferencing for health professions education apart from remote learning and formal CPD webinars (Chipps et al., 2012). VC for informal CPD like the Morbidity and Mortality meeting (M&M) was mentioned only to boost attendance of faculty based at distant campuses. The M&M is a regular audit practice of surgical departments that constitutes an important type of informal CPD for individual and organisational learning (de Feijter et al., 2013). Many guidelines exist for FTF M&M but there are none for VC M&M.
Sociomaterial theory examines the mutual relationship of humans with sociomaterial forces and the resultant changes i.e., humans acting on and influenced by objects, nature, culture and/or technology. It provides a useful perspective to evaluate the effect of VC CPD learning and practice by highlighting the importance of materiality – in this case, technology – that is overlooked by other human-centric sociocultural educational theories (Fenwick, 2014). Using sociomaterial framing, we aimed to review the impact of changing from FTF to VC M&M in terms of CPD learning outcomes and user experience.
II. METHODS
A. Description of Context
On 7 Feb 2020, Singapore declared Orange Alert (severity level 3 out of 4) on the national Disease Outbreak Response System in response to the COVID-19 pandemic. Nationwide infection control measures required staff social distancing in public hospitals. Our department (Appendix A: department context and demographics) organises weekly Journal club and M&M as regular CPD; these were converted from FTF to VC meetings from 25 March 2020 till present. Singapore has widespread digital literacy and familiarity with computer usage; our hospital has used electronic health records since 2018. These factors facilitated our rapid pivot to VC meetings.
B. Description of Study
With institutional research board ethics waiver (CIRB Ref: 2020/2697), we sent an email inviting all department staff to participate in a survey about their experience of VC M&M compared to FTF M&M. The sampling frame comprised 18 permanent staff and 24 temporary staff on rotation in the department, from 1 April to 30 June 2020.
The primary outcomes of the survey were self-reported perceptions comparing FTF and VC M&M, addressing categories of CPD learning relevant to M&M: knowledge, practice change, attitude, user outcomes and intention to change (Table 1: Q1-Q3). We asked additional questions (Q4-14) about the FTF/ VC learning environments to elicit possible technological effects on primary outcomes. Face validity of the questionnaire was assessed by authors CCPOng, NCKTan and LYOng who are physicians familiar with M&M.
Recruitment, data collection, data entry and de-identification was performed by author CSChoo (clinical research coordinator) who is outside the department clinical hierarchy. Survey non-responders were given two reminders by CSChoo before the final 3-week deadline. Consent was implied if participants returned the completed survey. Authors CCPOng and CSChoo analysed the de-identified data. Participants responded whether they agreed with the statement, using a 5-point Likert scale. We carried out Chi-squared comparative analysis on 3 grouped categories: (strongly agree+ agree); (neutral) and (disagree+ strongly disagree).
III. RESULTS
A. Descriptive Demographics
We received responses from 30 people out of 42 invited (71.4%) with similar response rates for permanent staff 13/18 (72.2%) and temporary staff 17/24 (70.8%). Appendix A provides details on age, gender, job grade of respondents and prior familiarity with VC.
B. Survey Findings
The participants had attended on average 18.7 (SD 13.4) FTF M&M and 15.1(SD 8.3) VC M&M in the preceding 12 months. Apart from VC M&M, all had attended some other VC event such as administrative meetings, tutorials, webinars and non-work-related workshops or dinners.
|
Q |
Perception |
Analysis* group |
FTF M&M |
VC M&M |
p-value |
|||||||||
|
Strongly disagree & Disagree |
Neutral |
Strongly Agree & Agree |
Strongly disagree & Disagree |
Neutral |
Strongly Agree & Agree |
|||||||||
|
Q1 |
I learnt new medical knowledge |
whole |
0 |
5(16.7) |
25 (83.3) |
1 (3.3) |
0 |
29 (96.7) |
0.043 |
|||||
|
sub |
0 |
1 (4.2) |
23 (95.8) |
1 (4.2) |
0 |
23 (95.8) |
0.368 |
|||||||
|
Q2 |
I learnt new skills (e.g. clinical, teaching, communication, research, team, practical) |
whole |
0 |
7 (23.3) |
23 (76.7) |
1 (3.3) |
5 (16.7) |
24 (80.0) |
0.508 |
|||||
|
sub |
0 |
3 (12.5) |
21 (87.5) |
1 (4.2) |
3 (12.5) |
20 (83.3) |
0.599 |
|||||||
|
Q3 |
I would change my practice based on what I learnt |
whole** |
0 |
7 (24.1) |
22 (75.9) |
1 (3.3) |
3 (10.0) |
26 (86.7) |
0.233 |
|||||
|
sub** |
0 |
3 (13) |
20 (87.0) |
1 (4.2) |
2 (8.3) |
21(87.5) |
0.548 |
|||||||
|
Q4 |
Junior staff are comfortable presenting |
whole |
2 (6.7) |
8 (26.7) |
20 (66.7) |
1 (3.3) |
3 (10.0) |
26 (86.7) |
0.184 |
|||||
|
sub |
2 (8.3) |
3 (12.5) |
19 (79.2) |
1 (4.2) |
2 (8.3) |
21 (87.5) |
0.729 |
|||||||
|
Q5 |
Participants are comfortable to ask questions to clarify |
whole |
4 (13.3) |
9 (30.0) |
17 (56.7) |
3 (10.0) |
7 (23.3) |
20 (66.7) |
0.728 |
|||||
|
sub |
4 (17.7) |
5 (20.8) |
15 (62.5) |
3 (12.5) |
6 (25) |
15 (62.5) |
0.890 |
|||||||
|
Q6 |
Participants are comfortable to raise concerns or disagree with management |
whole |
3 (10.0) |
10 (33.3) |
17 (56.7) |
4 (13.3) |
5(16.7) |
21 (70.0) |
0.328 |
|||||
|
sub |
3 (12.5) |
6 (25.0) |
15 (62.5) |
4 (16.7) |
4 (16.7) |
16 (66.7) |
0.750 |
|||||||
|
Q7 |
Tone of discussion is respectful |
whole |
4 (13.3) |
10 (33.3) |
16 (53.3) |
1 (3.3) |
6 (20.0) |
23 (76.7) |
0.132 |
|||||
|
sub |
3 (12.5) |
6 (25.0) |
15 (62.5) |
1 (4.2) |
5 (20.8) |
18 (75.0) |
0.506 |
|||||||
|
Q8 |
Participants are engaged during the meeting |
whole |
2 (6.7) |
9 (30.0) |
19 (63.3) |
6 (20.0) |
8 (26.7) |
16 (53.3) |
0.314 |
|||||
|
sub |
2 (8.3) |
4 (16.7) |
18 (75.0) |
6 (25.0) |
7 (29.2) |
11(45.8) |
0.105 |
|||||||
|
Q9 |
I can see the slides clearly |
whole |
0 |
9 (30.0) |
21 (70.0) |
2 (6.7) |
1 (3.3) |
27 (90.0) |
0.01 |
|||||
|
sub |
0 |
4 (16.7) |
20 (83.3) |
2 (8.3) |
1 (4.2) |
21 (87.5) |
0.148 |
|||||||
|
Q10 |
I can follow the discussion well |
whole |
0 |
5 (16.7) |
25 (83.3) |
3 (10.0) |
3 (10.0 |
24(80.0) |
0.172 |
|||||
|
sub |
0 |
1 (4.2) |
23 (95.8) |
3 (12.5) |
3 (12.5) |
18 (75.0) |
0.100 |
|||||||
|
Q11 |
It is easy to provide comments during the meeting |
whole |
3 (10.0) |
8 (26.7) |
19 (63.3) |
6 (20.0) |
6 (20.0) |
18 (60.0) |
0.519 |
|||||
|
sub |
3 (12.5) |
3 (12.5) |
18 (75.0) |
6 (25.0) |
6 (25.0) |
12 (50.0) |
0.202 |
|||||||
|
Questions about VC M&M only |
||||||||||||||
|
Q12 |
I find it easy to navigate the buttons/ commands |
Strongly disagree & Disagree |
Neutral |
Strongly Agree & Agree |
||||||||||
|
3 (10%) |
3 (10%) |
24 (80%) |
||||||||||||
|
Q13 |
I prefer to ask questions / comment by |
Typing |
No preference |
Audio |
||||||||||
|
15 (50%) |
12 (40%) |
3 (10%) |
||||||||||||
|
Q14 |
I prefer to have the video on/ off for |
Myself |
Host |
Presenter |
Participant |
|||||||||
|
On |
4 (13.3%) |
12 (40%) |
21 (70%) |
2 (6.7%) |
||||||||||
|
Off |
22 (73.3%) |
3 (10%) |
1 (3.3%) |
8 (26.7%) |
||||||||||
|
No preference |
4 (13.3%) |
15 (50%) |
8 (26.7%) |
20 (66.7%) |
||||||||||
Table 1. Results of the survey
Table 1 shows the collated responses to survey questions comparing experience of FTF and VC M&M (Q1-11) and questions specific to VC technology (Q12-14). There were six participants who either had zero experience of FTF M&M or had experienced FTF M&M only in other departments, not ours. We carried out subgroup analysis excluding these 6 persons to remove possible influence of other M&M styles, since the study focus was on impact of VC technology.
In general, self-reported perceptions of CPD outcomes were similar for both FTF and VC M&M. Participants appreciated that VC allowed us to continue M&M practice during the pandemic while acknowledging both positive and negative technological influences on process. Two questions (Q1 and Q9) had minor differences that were significant on whole group analysis but not significant on subgroup analysis. There was a trend towards decreased engagement for VC M&M compared to FTF M&M (Q8) that was not statistically significant.
When using VC (Table 1: Q12-14; Appendix B qualitative responses), more participants preferred to ask questions or comment by typing in the chat box than speaking on microphone. The most common reason given was to avoid interrupting meeting flow; some highlighted that the chat box facilitated junior staff participation. A few felt that keeping ‘video-on’ for all participants improved engagement but the rest preferred to have own ‘video-off’ with presenter ‘video-on’ to reduce distraction. Participants felt that while technology offered easier meeting access and simplified scheduling, it sometimes reduced engagement and interfered with community-building. Participants preferred more technological support, clearer guidance on expected VC behaviours, better infrastructure and connectivity.
A copy of the informed consent, survey questions and anonymised database are available at https://doi.org/10.6084/m9.figshare.13611611.v1.
IV. DISCUSSION
Sociomaterial perspectives offer new ways to conceptualise health professions education beyond individual cognitive and sociocultural educational lenses (Fenwick, 2014). Underpinned by diverse theories like cultural-historical activity theory, actor-network theory, and complexity theory, it recognises that “objects and humans act upon one another in ways that mutually transform their characteristics and activity” (Fenwick, 2014). Therefore, sociomaterial perspectives illuminate how technology (VC) and related infrastructure (devices and internet connectivity) interact with humans to modify the VC CPD learning environment.
In our context, widespread device penetration and free hospital Wi-Fi access aided rapid adoption of technology. Institution policy mandates internet separation from patient electronic health records, so staff use personal devices instead of hospital computers for meeting access, but it was otherwise straightforward to convert to VC M&M. Nevertheless, some unanticipated issues and VC behaviours manifested.
Introducing new technology is commonly associated with distress with learning how to use it. We chose Zoom as the most user-friendly VC platform because majority had no prior experience with VC. Unfortunately, early issues like ‘Zoom-bombing’ induced the company to make frequent user-interface changes that confused some users. A few participants (both younger and older) felt inadequately supported during their learning curve. We had provided a simple guidance document with link to online Zoom technical support but most preferred trial and error and asking for help during meetings.
Technical support alone is insufficient to address discomfort caused by social aspects of changed processes. We anticipated that uncertainty about protocols or inappropriate participant behaviours could lead to disengagement with poor CPD outcomes. We preempted these risks by following the same CPD framework as FTF M&M (e.g. moderator controls discussion, presentation template, focus on peer review learning without blame) and instituted additional VC safeguards for patient confidentiality by limiting patient identifiers, preventing recording and confirmation of attendee identity for meeting admission. We naturally evolved VC etiquette of queueing using the ‘raise-hand’ button while the moderator invites discussants by name and manages their order.
An ethnographic study of distributed VC in undergraduate medical education found that unintended ‘technologies of exposure’ – visual, curricular and auditory, discomforted the faculty and students (MacLeod et al., 2019). Similarly, many in our study disliked having their ‘video-on’. Although ‘video-on’ could improve interpersonal trust, visual exposure discomfort may interfere with aims of improved engagement and relationship-building. Originally, our department encouraged but did not mandate universal ‘video-on’. Gradually, it became the norm for all to have ‘video-off’ except the host and presenter. Despite ‘video-off’, we can maintain honest conversations necessary for M&M because of trust built through years of training and working together. Prolonged loss of FTF contact may erode trust, hence we created a departmental WhatsApp chat group to enhance social connection.
VC technology afforded unexpected learning contributions. The chat box promotes participation of reticent staff, both senior and junior, especially those preferring written expression; it augments understanding of audio discussion and allows sharing of links to supporting literature. The ease of participation empowers juniors and shifts focus from the vocal few who dominated FTF M&M. While the VC constraint of turn-taking for speakers slows down discussions, it improves interprofessional respect and meeting discipline when host can ‘mute’ the recalcitrant interrupter.
V. CONCLUSION
Sociomaterial perspectives highlight how VC technology changes the CPD learning environment of the M&M. VC provides improved access for participation and alternative communication channels but potentially reduces engagement. Recognising constraints and trade-offs of technology-driven enhancements allows better planning and learner support in VC CPD.
Note on Contributor
Caroline Choo Phaik Ong reviewed the literature, designed the study, analysed de-identified data and wrote the manuscript. Candy Suet Chong Choo performed data collection and de-identification, analysed the data and gave critical feedback to the writing of the manuscript. Nigel Choon Kiat Tan reviewed the literature, advised the design of the study and gave critical feedback to the writing of the manuscript. Lin Yin Ong advised design of the study and gave critical feedback to the writing of the manuscript. All the authors have read and approve the final manuscript.
Ethical Approval
This study received institutional research board ethics waiver (CIRB Ref: 2020/2697).
Acknowledgement
The authors would like to acknowledge the participants of the survey for sharing their responses freely.
Funding
This research did not receive any specific grant from funding agencies in the public, commercial, or not-for-profit sectors.
Declaration of Interest
All the authors have no declarations of conflicts of interest.
Data availability
A copy of the informed consent, survey questions and anonymised database are available at http://doi.org/10.6084/m9.figshare.13611611.v1 under CC0 licence.
References
Chipps, J., Brysiewicz, P., & Mars, M. (2012). A systematic review of the effectiveness of videoconference-based tele-education for medical and nursing education. Worldviews on Evidence-Based Nursing, 9(2), 78-87. https://doi.org/10.1111/j.1741-6787.2012.00241.x
Cleland, J., Tan, E. C. P., Tham, K. Y., & Low-Beer, N. (2020). How COVID-19 opened up questions of sociomateriality in healthcare education. Advances in Health Sciences Education, 25(2), 479-482. https://doi.org/10.1007/s10459-020-09968-9
de Feijter, J. M., de Grave, W. S., Koopmans, R. P., & Scherpbier, A. J. J. A. (2013). Informal learning from error in hospitals: what do we learn, how do we learn and how can informal learning be enhanced? A narrative review. Advances in Health Sciences Education, 18(4), 787-805. https://doi.org/10.1007/s10459-012-9400-1
Fenwick, T. (2014). Sociomateriality in medical practice and learning: Attuning to what matters. Medical Education, 48(1), 44-52. https://doi.org/10.1111/medu.12295
MacLeod, A., Cameron, P., Kits, O., & Tummons, J. (2019). Technologies of exposure: Videoconferenced distributed medical education as a sociomaterial practice. Academic Medicine, 94(3), 412-418. https://doi.org/10.1097/ACM.0000000000002536
*Caroline CP Ong
KK Women’s and Children’s Hospital,
100 Bukit Timah Road,
Singapore 229899
Tel: +65 63941113
Fax: +65 62910161
Email: Caroline.ong.c.p@singhealth.com.sg
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