Marymount Labs: Insight to Impact in Seconds
Marymount Labs helps clinics close gaps in preventive care by enabling data-driven outreach, helping clinics boost patient engagement and financial sustainability.
Marymount Labs started with a clear problem: clinics struggle to close gaps in preventive care, leaving both patients and revenue on the table. In February 2024, we joined Health Hack with a rough but ambitious idea: use LLMs to understand why patients avoid care. Why skip vaccines? Why delay screenings? Using frameworks like the Health Belief Model and CBT, we built algorithms to decode patient hesitancy and design more personalized, effective engagement strategies.
That early exploration uncovered a deeper opportunity: engagement wasn’t just a communications problem—it was a systems problem. Clinics were sitting on mountains of data but had no clear way to act on it. We worked directly with GPs to understand their workflows, their frustrations, and the massive gap between patient data and patient action. That’s where Broadcast came in—a platform that automates patient outreach through WhatsApp, making data actionable and engagement effortless.
We’re helping clinics navigate the intersection of care delivery and financial sustainability.
When we launched Broadcast, the initial results were promising: campaigns were driving real patient action, and clinics saw the potential. But we quickly realized technology alone wasn’t enough. Clinics needed more than a platform—they needed a roadmap. How do you prioritize outreach? Which gaps matter most? What’s the financial impact of closing them? We pivoted from just offering software to delivering a complete playbook for data-driven engagement.
Joining the NUS Medicine DATA Accelerator was pivotal. The mentors there didn’t just help us refine Broadcast—they helped us articulate a bigger vision. We’re not just helping clinics engage patients; we’re helping them navigate the intersection of care delivery and financial sustainability. That clarity gave us the momentum to scale faster and smarter.
Today, we’re partnering with dozens of clinics, helping them unlock the full potential of their patient data. We’re expanding into specialist care and tackling healthcare financing head-on because we believe alignment—between patients, providers, and payors—is the only way forward. The work isn’t glamorous, but it’s necessary. And we’re just getting started.
At Marymount Labs, we envision a world where every patient receives the right nudge at the right time - powered by safe, intelligent automation and grounded in trust. We’re building the future of healthcare, one conversation at a time. 
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