• For general enquiries, please call +65 6516 7979 or
    or visit us at Our Location

Frequently Asked Questions

1. What file format is acceptable for poster printing?

These formats are acceptable:

  • Microsoft Powerpoint 97 or higher
  • Portable Document Format (PDF)
  • Picture Format eg. TIFF, PNG, JPEG
  • Photoshop (PSD)
  • Illustrator (AI)

2. Who can use your facilities?

Media Services was primarily set up to serve the Yong Loo Lin School of Medicine, National University of Singapore but all are welcome (including personal projects).


3. How long does it take to print?

Normally we require 1 working day but may take more time depending on the queue. The peak periods are March, April, May, September and October.


4. Can I reserve a slot for printing?

Printing is on a first-come, first-served basis. No reservations are allowed.


6. Do you have photocopy service?

No, we only print from softcopy. If you have a hardcopy that you want to duplicate, we can help you scan and print. Printing charges apply. Our scanner can scan up to A3 size paper.